Policies
What is all black?
The fork goes on this side
What is left?
A table asks if they can have more bread
"I will check and see if we have more" (usually we do, and yes it's fine to give them a new basket)
Dogs like squeaky toys because it sounds like this
What is a dying animal?
The day and time you need to have your availability in
What is Wednesday before midnight?
This is what FIFO stands for
What is first in first out?
What is right?
We are serving salads but the guest has her phone, purse, and pamphlets all over her table where the food should go.
"Excuse me, do you mind moving your personal items so I can serve your salad? Thank you!"
Jacob Black is a character in this book
What is Twilight?
You need to call before this many hours to call in sick
What is 2 hours?
What is wash everything and start over?
Buffets need to be completely ready at this time
What is 15 minutes before start time?
You are serving wine tableside at a wedding and you notice a guest is very intoxicated, stumbling over, slurring their words, and being loud and rowdy.
Tell a manager ASAP, do NOT serve them any alcohol, get them water if they don't have any.
Jack Skellington's dog is named this
What is Zero?
The time that you are to report on the front line
What is my shift start time?
If a guest has an allergy, this is what you should do
What is, tell the manager and chef and hand them a special plate without cross-contaminating as much as possible?
When there's coffee service, the coffee cup and saucer go on this side
What is right of knives?
Release the shift on HotSchedules and hope someone takes it. Text your coworkers and see if they can pick up the shift. Ask Daniela (but NO guarantees she say yes!)
A group of flamingos is called this
What is a flamboyance?
You get this many write-ups in a year before we can take further action
What is 3?
You can let food sit out this long before it's considered dangerous
What is 2 hours?
This is the golden rule of service
What is always finish a table before serving the next?
We are serving entrees and the guest's placecard says "salmon" but they ask if they can get a chicken instead
"I will check with the chefs if we have enough chickens. Would you like the salmon now or would you prefer to wait until the end of our service to see if there is an extra chicken?"
His real name is Joseph Allen Maldonado-Passage
Who is Joe Exotic AKA the Tiger King?