OM Trivia
OM Acronyms
Fun Fact Trivia
OM App/Webpage
VMT Workflow
100

The first One Medical offices were in this city...

What is San Francisco 

100

What does IOP stand for?

In office provider

100

Originally, Amazon only sold what kind of product?

Answer: Books

100

Where can a patient get their vaccine record? 

What is: In the OM app under my health. 

100

What do we do at the end of every shift to ensure no tasks come back to our queue?

Answer: Mark your status OUT at the end of your shift. 

200

This company acquired One Medical in 2023

What is: Amazon

200

What does LSS stand for? 

Lab service specialists 

200

Which soft drink once contained cocaine as one of its original ingredients? 




What is: Coca Cola 

200

This is an option offered on the OM app that allows patients to chat with a Virtual Medical provider for urgent, clinical concerns in real time and face to face via a pop up or zoom platform. Pt's can also ask for a callback with this option. 

What is: A Video Chat 

200

What slack channel is for VMT handoffs when you are not licensed where patient is?  

The medteam Out of State Channel

300

A place where we can find and search anything One Medical, it's like a wiki but it's called something else.

What is..Onesource

300

What does MTR stand for? 

Medteam room 

300

What city is known as the City of Love?
Answer: Paris

What is: Paris

300

This is a feature that is offered when a patient uses the Urgent Video chat option on their app. After 60 seconds of waiting for a Video Chat, patients are asked if they would like a ___________. 

What is: Callback 

300

What is the name of the Mental Health line VMT can use if we triage a patient in crisis? 

What is: Protocall 

400

What is the name of our Electronic Medical Record system here at One Medical

What is: 1life

400

What does CICARE stand for? 

CICARE=Connect, Introduce, Communicate, Ask, Respond, Exit

400

What plant is known to help heal a sunburn?





What is:Aloe 

400

A patient calls in wanting treatment for a cold sore and our admin tells the patient we can help them and the quickest way for this is to have them complete a.....

What is: A Treat Me Now: cold sore 

400

A Virtual Only member reaches out to ask for a prescription for Adderall. They live in Kansas and are a new pt. What should we tell the pt regarding their request? 

What is: advise local PCP appointment 

500

What is the difference between a snippet and a template?

Snippets are preset content options that we use in our notes, problem lists and more. 

Templates have preset content that are used in patient conversations/messages/TMNs

500

What does NPA stand for? 

Nurse Practitioner or Physician Assistant

500

What are the only birds that can fly backward?



Answer: Hummingbirds

500

A patient is needing a prescription refill and asking where they can request a refill for one of their current medications that One Medical prescribes?

What is: The One Medical app has an option to request a refill on a current medication. 

500
A patient emails us asking for a referral for Rheumatologist for new onset joint pain. They have a PCP with One Medical, but have never discussed with them. How should we respond to the pt request? 
Answer: Email them them the template that advises them to connect/schedule with their provider and book visit with them to evaluate their symptoms.


The Template is called: VMT Referral (Consult or Testing Order) Requests (they do not need to know the template name to win this question)

M
e
n
u