The first One Medical offices were in this city...
What is San Francisco
What does IOP stand for?
In office provider
Originally, Amazon only sold what kind of product?
Answer: Books
Where can a patient get their vaccine record?
What is: In the OM app under my health.
What do we do at the end of every shift to ensure no tasks come back to our queue?
Answer: Mark your status OUT at the end of your shift.
This company acquired One Medical in 2023
What is: Amazon
What does LSS stand for?
Lab service specialists
Which soft drink once contained cocaine as one of its original ingredients?
What is: Coca Cola
This is an option offered on the OM app that allows patients to chat with a Virtual Medical provider for urgent, clinical concerns in real time and face to face via a pop up or zoom platform. Pt's can also ask for a callback with this option.
What is: A Video Chat
What slack channel is for VMT handoffs when you are not licensed where patient is?
The medteam Out of State Channel
A place where we can find and search anything One Medical, it's like a wiki but it's called something else.
What is..Onesource
What does MTR stand for?
Medteam room
What city is known as the City of Love?
Answer: Paris
What is: Paris
This is a feature that is offered when a patient uses the Urgent Video chat option on their app. After 60 seconds of waiting for a Video Chat, patients are asked if they would like a ___________.
What is: Callback
What is the name of the Mental Health line VMT can use if we triage a patient in crisis?
What is: Protocall
What is the name of our Electronic Medical Record system here at One Medical
What is: 1life
What does CICARE stand for?
CICARE=Connect, Introduce, Communicate, Ask, Respond, Exit
What plant is known to help heal a sunburn?
What is:Aloe
A patient calls in wanting treatment for a cold sore and our admin tells the patient we can help them and the quickest way for this is to have them complete a.....
What is: A Treat Me Now: cold sore
A Virtual Only member reaches out to ask for a prescription for Adderall. They live in Kansas and are a new pt. What should we tell the pt regarding their request?
What is: advise local PCP appointment
What is the difference between a snippet and a template?
Snippets are preset content options that we use in our notes, problem lists and more.
Templates have preset content that are used in patient conversations/messages/TMNs
What does NPA stand for?
Nurse Practitioner or Physician Assistant
What are the only birds that can fly backward?
Answer: Hummingbirds
A patient is needing a prescription refill and asking where they can request a refill for one of their current medications that One Medical prescribes?
What is: The One Medical app has an option to request a refill on a current medication.
The Template is called: VMT Referral (Consult or Testing Order) Requests (they do not need to know the template name to win this question)