Log/A/123456/SU
What is logging into term?
Nearly 44 million Americans plan to do this for Memorial Day weekend
What is traveling?
When any of the 2 following occur within 72hours of a scheduled departure:
-Delay in a scheduled departure or arrival resulting in a:
misconnect
Extended delays at the origin and/or connecting city
Diversions
Flight cancellations or omission of a scheduled stop
"Includes all taxes and carrier imposed fees"
What is a fare quote?
This city is the capital of France.
What is Paris?
*ABC123
What is pulling up a PNR?
$30 is the average cost of this activity compared to last year.
What is barbecuing?
Mechanical repairs
Crew scheduling issues
Ground equipment issues
Flight planning issues
Dispatch issue
Unavailable aircraft or Late arrival of equipment.
What are controllable delays?
This ticket is non-refundable but changes permitted
What is a fare rule disclosure?
This city is the capital of Japan.
What is Tokyo?
PID*1
What is SFPD entry?
62% of Americans plan to partake in this activity over Memorial Day weekend
What is Barbecuing?
Weather
Air traffic control (ATC) Congestion
Strikes
Diversions
Security Issues
Governmental restrictions
Civil unrest
What are uncontrollable delays?
What is a Delta Connection Carrier Disclosure?
Found at the National Mall in the center of Washington DC. this place is known as "living museum of plants".
What is the US Botanic Garden?
T/XALL
25% more home cooking fires than average happen on this specific day.
What is Memorial Day?
Delete Segment Select under TKI drop down
Delete all DTI's
ER
What is Verify Ticketing instructions error?
What is a Delta Codeshare disclosure?
Known as the “Red Stick,” it’s the capital of Louisiana.
What is Baton Rouge?
ETC*0061234567899
O for Open
What is changing coupon status?
What are Hot Dogs?
LISTEN
EMPATHIZE
ACKNOWLEDGE/APOLOGIZE
PROBLEM SOLVE
What is LEAP?
Upon customer request, Delta is required to disclose the history for any Delta Mainline and Delta Connection flight.
What is On-time performance history?
This Canadian city is the country’s capital.
What is Ottawa?