Specialty Reporting
Servicing Financial Analytics
Invoice Management and Quotes
Advance Management
Jeanna
100

These are the three focus points of specialty reporting.

What is Credit reporting, IRS reporting, and Default reporting?

100

This is what you enter in your web browser’s URL to submit a request to SFA

What is Shorty/SFARequest

100

What type of quote is requested when a client intends to pay their full past due balance to bring their loan current?

What is a reinstatement quote?

100

This step code is our indication to start Liquidation within Advance Management.

What is step code 425?

100

This team member has supported a variety of teams within Servicing since 2016, and is currently supporting all of Servicing Governance!

Who is Jeanna Alvarez?

200

This is the time of month that FHA Default Reporting is electronically dropped to FHA.

What is the end of the month?

200

 The coding language that SFA uses to extract data from our servers/databases

What is SQL

200

This tool provides guidance for fees related to corporate advance, foreclosure, and property preservation.

What is Servicing Fees Gadget?

200

This reason code aligns with describing property inspections.

What is reason code INSP?

200

This leader supports the initiative for personal and professional growth for servicing governance.

Who is Michelle Friedow?

300

This is the main MSP screen used for reporting. 

What is MAS1/CBR1?

300

The Microsoft product that SFA uses to create reports/dashboards.

What is Power BI

300

These two states require a 30 day good thru date on payoffs no matter what!

What is Massachusetts and Illinois?

300

The following is an acronym for what: CYNB

What is Cost Not Yet Billed?
300

These 2 Team Leaders currently support Team Member experience for servicing governance Team Members.  

Who are Tiffany Hill and Sarah Martin?

400

This system is used to report on VA loans.

What is Valerie?

400

The person with the most tenure on SFA  

 Who is Stephan White

400

This tool in Invoicing can be used to approve a larger volume of  grouped invoices opposed to individual manual review. 

What is Mass Approver?

400

This corporate advance payee and reason code should be utilized for distributing funds according to the amounts specified in our escrow field in MODD for loan modifications.

What is 50T08/ESCM

400

This Team Member was the spotlight in our most recent Newsletter.

Who is Tequilia Bailey?

500

This system is used to verify that someone's IRS information matches what Rocket is reporting.

What is the Tin Matching System?

500

This is the Microsoft product SFA works out of and houses their work.

What is ADO (Azure Dev Ops)

500

This team member has the most tenure with I&Q, and in the Invoicing business overall.

Who is Dwayne Dumars?

500

This corporate advance payee and reason code should we reclass to when dealing with uncapped C/A funds during loan modifications.

What is 40R02?

500

During the last All Servicing Meeting these 2 Team Members won the MVP award from our region. Answer: Diane Labadie and Emily Bibik

Who are Diane Labadie & Emily Bibik?

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