Customer Service
Client calls to apply for benefits, after giving you their name and ssn, what is the 1st thing you should do with this information before creating an RFA?
what is needed for a valid application?
name, address, signature
How many attempts do you make to reach a client for interview?
2
The name of the 4th planet from the Sun which gets it name from the Roman God of War
Mars
this phone number or website can be given to clients that need more services than what we have available
211 or impact.org
these rules are used to determine who is in the assistance group for bcp+
tax filing and relationship rules
what does ABAWD stand for?
Able bodied adult without dependents
what movie won the oscar for best picture this year?
Oppenheimer
Client calls in distress about their missing foodshare, what can you say to the client to try to de-escalate the call?
Any answers are acceptable
BCP can be back dated this many months at application
up to 3
name an exemption from the work requirement
Daily Double worth 600 points: What 1986 movie scene is in Amanda's zoom background?
The Labyrinth