Managing Sports
The Sport Industry Environment
Creative Problem-Solving and Decision Making
Strategic and Operational Planning
Strategies for Career Success
Potpourri
100

This level of management focuses on developing the organization’s strategy and policies.

What is top-level management?

100

This defines an organization’s purpose or reason for being.

What is an organization’s mission?

100

This is the process of generating ideas without immediately evaluating them.

What is brainstorming?

100

This analysis tool is used to identify an organization’s strengths, weaknesses, opportunities, and threats.

What is a SWOT analysis?

100

This managerial activity allows for distributing tasks while empowering employees.

What is delegation?

100

This type of analysis is numbers-based, while qualitative analysis is judgment-based.

What is quantitative analysis?

200

This type of skill is most important for first-line managers.

What are technical skills?

200

Event cancellations, decreased revenues, and forced innovation were impacts of this global event on the sports industry.

What is COVID-19?

200

This type of decision-making is used for routine and recurring situations.

What is programmed decision-making?

200

This type of planning is long-term and focuses on overall goals, while operational planning is short-term and focuses on day-to-day activities.

What is strategic planning?

200

This chart shows the structure of an organization, including hierarchy and relationships between positions.

What is an organizational chart?

200

Managers can foster this by encouraging open communication and providing resources for idea generation.

What is creativity?

300

This type (or level) of manager oversees employees but not other managers.

What is a first-line manager

300

These individuals or groups are interested in the organization’s performance.

Who are an organization’s stakeholders?

300

This term involves the identification and addressing of issues, while decision-making involves choosing a course of action from alternatives.

What is problem-solving?

300

This is the purpose of setting these are to provide specific and measurable goals that guide actions in an organization.

What are objectives?

300

While responsibility is the obligation to perform tasks, this term means the right to make decisions and allocate resources.

What is authority?

300

This is a term for maximizing efficiency and productivity by prioritizing tasks.

What is time management?

400

These are the three levels of management.

What are top, middle, and first-line management?

400

This describes the benefits customers receive from purchasing a product or service.

What is customer value?

400

These are the three decision-making styles.

What are reflexive, reflective, and consistent styles?

400

This is what MBO stands for.

What is Management by Objectives?

400

This is the number of employees a manager directly supervises.

What is span of management?

400

This term refers to enhancing a job by adding more meaningful tasks and giving employees more responsibility.

What is job enrichment?

500

These are the four types of manager's resources.

What are human, financial, physical, and informational resources?

500

These are the factors within an organization that affect its operations.

What is the internal environment?

500

This term refers to the ability to generate new and unique ideas.

What is creativity?

500

These are the three levels of strategies.

What are corporate, business, and functional strategies?

500

This defines the line of authority that shows who reports to whom in an organization.

What is the chain of command?

500

This is the first step in the decision-making process.

What is identifying the problem or opportunity?

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