Toxic Workplace Culture
Glen Rolfsen
Strategies for Addressing Toxic Behaviors
Impacts of a Toxic Workplace
Role of Leadership in Toxic Workplaces
100

Name two common toxic behaviours in the workplace. 

What is decreased productivity and increased stress?

100

Talking negatively about the third person who is not present. 

What is Backbiting?

100

What does SMART stand for in goal setting?

What is Specific, Measurable, Achievable, Relevant, and Time-bound?

100

What is one sign of increased stress in employees?

What is increased absenteeism or burnout?

100

What is one way leaders can lead by example?

What is addressing toxic behaviour promptly and/or respectfully?

200

What happens to employee morale in a toxic work environment?

What is low morale?

200

What ancient Greek philosopher did the video mention? 

Who is Socrates?

200

Name one way to ensure staff feel safe reporting issues.

What is providing an anonymous feedback box or a complaint form?

200

Why might staff avoid reporting toxic behaviour?

What is fear of retaliation or distrust in management?

200

How should leaders handle safety concerns to create a better workplace?

What is establish clear reporting channels and prioritize safety?

300

What type of boundaries are often missing in a toxic workplace?

What is unhealthy or unclear boundaries?

300

Test that establishes whether a statement is the truth, whether it is good, and whether it is useful.

What is the Triple Filter Test?

300

Name a conflict resolution strategy discussed in the training.

What is implementing structured conflict resolution?

300

What long-term effect can toxic behaviour have on absenteeism?

What is increased disengagement?

300

Why are continuous check-ins important in leadership?

What is ensuring alignment and addressing concerns regularly?

400

What is a common attitude seen in disengaged employees in toxic environments?

What is "I don’t care"?

400

What initiative to end backbiting was mentioned?

What is Gossip 2016?

400

What should job roles have to reduce role confusion?

What is clear definition?

400

Why is a culture of accountability crucial?

What is it encourages employees to take ownership and responsibility?

400

How can leaders promote inclusivity and teamwork?

What is fostering open dialogue and resolving conflicts constructively?

500

What is the effect of toxic workplace culture on customer satisfaction?

What is decreased customer satisfaction?

500

How many months does the "Gossip 2016" project last? 

What is 6 Months? 

500

What is one way to address micromanagement in a toxic workplace?

What is empowering employees by fostering trust and/or independence?

500

How does a toxic workplace affect employee productivity?

What is a decline in productivity?

500

What’s a key approach to transitioning from micromanaging to empowerment?

What is trusting employees and/or focusing on outcomes?

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