Starting Conversations
Active Listening
Nonverbal Communication
Conflict Resolution
Building Relationships
100

What’s a simple way to greet someone you don’t know?

A friendly "Hi, how are you?"

100

What is active listening?

Paying full attention to the speaker, understanding their message, responding appropriately, and remembering what was said.

100

What does making eye contact during a conversation generally indicate?

It shows that you’re paying attention and engaged.

100

What’s the first step in resolving a conflict?

Stay calm and listen to the other person’s perspective.

100

What’s a key to building trust in a relationship?

Being reliable and keeping your promises.

200

What’s a good question to ask to keep a conversation going with someone you just met?

 "What do you like to do for fun?"

200

How can you show you’re actively listening to someone?

Nodding and making eye contact while they speak.

200

How can crossed arms during a conversation be interpreted?

It can indicate defensiveness or discomfort.

200

What is one way to express how you feel without blaming the other person during a conflict?

Use “I” statements like "I feel upset when…"

200

How can you show appreciation for someone without using words?

A thoughtful gesture, like a smile or a helpful action.

300

You’re at a party, and you don’t know anyone. What’s a good icebreaker to start a conversation?

"How do you know the host?"

300

What’s a good way to confirm you understand what someone is saying during a conversation?

 "So, what you’re saying is…"

300

What can you infer if someone is looking at their phone while you talk to them?

They might be distracted or uninterested in the conversation.

300

How can you acknowledge your role in a disagreement?

"I realize that I may have contributed to the misunderstanding by…"

300

How can you strengthen a friendship through shared experiences?

Doing activities together, like attending events or trying new hobbies.

400

What’s an example of a question that invites someone to share their interests without being intrusive?

 "What do you enjoy doing in your free time?"

400

If you don’t understand something someone says, what should you do?

 Politely ask them to clarify, like "Could you explain that again?"

400

What nonverbal cue can show someone is interested and actively listening?

 Nodding and leaning slightly forward.

400

If someone raises their voice in an argument, what should you do to stay calm?

Keep your tone calm and avoid raising your voice back.

400

What’s a good way to show that you value a friend during a difficult time?

 Offer emotional support, like "I’m here for you" or "Let me know how I can help."

500

You see someone sitting alone at a coffee shop. How would you approach them to start a conversation?

 "Hi, I noticed you’re reading [book title]. How are you liking it?"

500

What’s an example of using reflective listening during a conversation?

"It sounds like you’re saying you’re feeling frustrated because [reason]. Is that right?"

500

What does it mean if someone’s body is turned away from you during a conversation?

They might be disengaged or uninterested in the discussion

500

What’s a good way to propose a solution to a conflict while keeping both parties in mind?

 "How about we try [suggestion] and see how it works for both of us?"

500

What’s an example of a deep conversation that could strengthen a bond with someone?

 Discussing your values, future goals, or personal experiences in a vulnerable, honest way.

M
e
n
u