Cross-Cultural Skills
True or false: A manger's good performance at home can predict success abroad.
False
What percentage of a conversation is nonverbal?
a. 30-50%
b. 10-15%
c. 65-90%
d. 100%
c. 65-90%
What is an example of a difficult conversation?
negative feedback
Asking for a raise
etc.
True or false: Cognitive Dissonance is when beliefs are inconsistent with actions.
True
Name 2 of the 7 tips on running a meeting.
keep it small
ban devices
keep time short
stand up during
make sure everyone participates
never hold a meeting to update
have a clear purpose & create an agenda
Experimenting with new behaviors, getting out of your comfort zone. Corresponds with what type of global capital
Psychological Capital
Name the two triggers in receving feedback.
Truth
Relationship
Identity
Name one of the three types of conversations
Facts
Feelings
Identity
Name one level on the ladder of inference
selection
interpretation
conceptualize
action
Why do some manager's meetings suck?
meet to often
a few people dominate the entire conversation
failed to create an engaging environment
Name all two personal traits of Finding Global Capital
Foreign Language
Living Abroad
Graduate Studies
Age
Gender
What does each letter of the SCARF model mean?
Status, Certainty, Autonomy, Relatedness, Fairness
True or false: role reversal is putting yourself in the other person's shoes.
True
What mindset does a learner have?
growth mindset
To improve managers' meeting, they need to do what?
assess their skills
prepare before meeting with goals and agenda
facilitate by creating an engaging environment
reassess their skills