Tech Troubles
This is usually the first thing IT asks you to do when something isn't working
"Did you try turning it off and on again?"
This deal gives customers a gift card when they bring their own device and can be combined with the free line deal
$100 Gift Card for BYOD
This was once used to send messages before email
Fax Machine
Using this helps you to find your Zen
The Calm App
No contract, no credit check, one flat rate
What is NOW Mobile
This tool allows you to share your screen during virtual meetings
Screen share
Promotion offers up to this amount off a new device when trading in their device and getting premium unlimited
$830
This holiday is often celebrated with ugly sweaters in the office
Christmas or Holiday Party
Comcast provides identity theft protection to you and your dependents at no cost
What is LifeLock with Norton Benefit Essential Plan
A great way to increase line adds and overall mobile attachment
What are watch and tablet trade ins
This kind of email contains suspicious links or fake requests
Phishing
You'll save $400 on a new phone when you do this with your number
Port your number
This office supply was patented in 1867 and is used to hold papers together
Savings on purchases you make every day at more than 700 online and in-store retailers nationwide
What is SpendSmart
This change allows agents to escalate these appointments sooner, ensuring the customer’s request is fulfilled more quickly
What is Quota Support Escalations
What is Quota Support ECM
This shortcut is commonly used to paste text on a PC
Ctrl + V
This one-time fee gets waived when you sign up for NOW Mobile
$25 activation fee
This early 2000's tool was used to send instant messages at work
A certified financial planner – live or virtual – can provide you with personalized, confidential guidance
What is Financial Finesse
Reduce Customer Not Home and Where’s My Tech contacts
What is Tech Enroute SMS
If your calendar events keep disappearing, you may need to re-sync this
You can get this amount off a new iPad Gen 11
50% off or 250$ off
Before Cloud storage, files were stored on these plastic rectangles
A Floppy Disk
Spring Health is available 24/7 to help support you and your household members with up to 10 therapy sessions per year at no cost.
What is the Employee Assistance Program
What is EAP
Improving the E2E mobile experience
What is the XM activation process for Recovery agents