RTA
What is a Section 56?
This section enables a landlord to issue a 14-day notice to remedy a breach.
What year did HNZ change to Kainga Ora?
2019
How do you load a maintenance work order in Kotahi?
A service request
Percentage of new customers to receive S2S within 12 weeks of starting their tenancy
85%
Can you action anonymous complaints?
Yes
Can Kāinga Ora enter the property for a routine inspection with 24 hours’ notice?
No, a minimum of 48 hours’ notice is required for inspections
Who is the current Chair of the Kāinga Ora Board?
Simon Mouter
Who is the General Manager for Transformation?
Matthew Hulett
Percentage for new debtors who have a repayment arrangement in place within 21 days of rent becoming overdue.
75%
How many days to acknowledge a serious DB incident?
1 day for serious incident 2 days for all others
What does Section 40 (1)(c) say a tenant must do?
A tenant shall keep the premises reasonably clean and reasonably tidy
What does CEP stand for (Not placements)?
Customer Experience and Practice
What type of service request do you load for a pre-vac?
VSC
Percentage of reported incidents of disruptive behaviour where a decision on appropriate action occurs within 15 working days
90%
What is the current average number of days we’re taking to make decisions as an office?
4 days
Which clause in the RTA allows for termination of a tenancy due to a tenant assaulting or threatening to assault the landlord or their agent? (Double points if you can name the specific clause!)
Section 55 / Section 55 (1)(c)
What year was the first state house built?
1905, these were for inner city workers
Following a Void if works are required to still be completed what stage are these completed under?
"Stage 3" Stage 1 is all things pre void i.e. rubbish, pest control, Stage 2 - is all repair works, and Stage 3 is any outstanding work which doesn't impact the tenant i.e. minor repairs
70%
For the month of July, what percentage of Disruptive Behaviour cases noted as 'serious' had no action taken by our office?
50%
A tenant refuses access for urgent repairs after multiple requests. What section allows the landlord to take action? *Hint between 40 and 50
Section 48(2)(d) allows entry for necessary repairs with 24 hours’ notice. Refusal may be considered a breach under Section 40.
Immediately following World War II, how many state houses did the New Zealand government build per year on average?
10,000
How many new valid Work Controls have been recently announced? Bonus points if you can name them all
7 - Electrical, Plumbing, Heating, Curtains, Cleaning, Pest Control and Roofing
85%
What type of notice can the local council issue to tenants if there are complaints of excessive dog barking?" (Bonus point: What legislation gives them that authority?)
An Abatement Notice. This is issued under the Dog Control Act 1996, specifically Section 55, when a dog is causing a nuisance through persistent barking or howling. The notice requires the owner (or person in possession of the dog) to take steps to prevent the nuisance.