Shoe Operations
Brand IQ
Shoe Anatomy
10 Steps of Selling
Who Am I?
Department Numbers
100

How many risers are used on a Kids Table Schematic?

20

100

Name the four brand specific technologies that are used in Flag Ltd. Shoes?

Innovent, Innoflex, Innocore, Fxlite

100

What are the two types of lacing SYSTEMS used on Men's Shoes?

Balmoral and Blucher

100

What are the two types of greetings we suggest in Step One?

Social and Merchandise

100

This STM's favorite hobbies are Painting and Card Making

Stephanie

100

What is Dansko's Department number?

674

200

What size is used on the New Arrival wall in Men's Shoes?

Size 10

200

What was the brand Ariat named after and why?

Secretariat - inspired by the athleticism and non stop competitive spirit

200

What letter on the Men's Brannock Device is a Medium width?

D

200

What is Step 6 in the Ten Steps of Selling?

Sell the Features and Benefits

200

These Three STM's share their favorite color, green.

Wayne Brittany and Sami

200

What brands Department number is 662?

Circus

300

What size Display shoes are recommended for Little Girls/Little Boys AND Big Girls/Big Boys?

Little: 5

Big: 1

300

What Brand was accredited for being the Original American House of Leather?

Coach

300

 What is the forepart of the Shoe's upper called?

The Vamp

300

What is the Maximum number of items you can add on to a sale?

There is no limit 

300

These Two STM's share a love of Black and Flavored Water

Dani and Meaghan

300

What is the "Hanging" Department number in ladies?

635

400

Name 5 of the LIFESTYLE brands that are run by their brand in the Ladies Stockroom? (No Ugg, Outdoor, or Comfort)

Birkenstock, Skechers, Ariat, Crocs, Dr.Martens, New Balance, Sperry

400

What year was Stride Rite founded?

1919

400

Name 5 Types of Toe Characters on Men's Shoe?

Wingtip, Cap Toe, Apron Toe (Moc Toe), Bicycle Toe (Run off), Brogue, Split Toe, Plain Toe

400

What are 3 of the reasons you should measure feet?

It builds customer confidence, it sets you apart from your competitors, you gain control of the sale, you can view the customers feet, the customer may be wearing the wrong size shoe 

400

These STM's have very unique favorite flowers, One is the Royal Poinciana and one is a fiddle leaf fig?

Kesha and Nick 

400

What is Alex Marie's department number?

0665

500

Name the 4 parameters for merchandising a Flip Flop Wall?

1. Vertically by brand, 2. By Style within Brand, 3. Sized small to large (front to back), 4. Keep a mix of colors across the top 

500

What are the three Key Zone's in Brioso's Dynamic Response Footbed?

Heel Cradling, Arch Support, Ball of Foot Padding

500

Name the 3 primary categories of Stride Rite Shoes

Soft Motion, Sensory Response Technology, Made 2 Play

500

What are the four key words you should remember when engaging with customers in step two?

What, Where, When, How

500

These two Stms's have a sport as their favorite Activity

Wayne and Christian

500

What Men's Department number is Align in?

0693

600

What time can Cycle Counts NOT be approved after?

Monday-Saturday 8pm

Sunday 6pm

600

What are the 4 components of J&M's XC4 styles?

Advanced Cushioning, Superior Fit (Dual Width), Waterproof, Performance Technology

600

What average percent of it's weight in moisture can Leather absorb?

35%

600

When Measuring feet, what is the difference in length between half sizes AND the difference in width in half sizes?

Length is 1/6 inch 

Width is 1/4 inch 

600

These Two STM's share their favorite snack, Cheeze-its

Jeremy and Wayne

600

What is the new Ladies Athletic Department Number?

0669

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