Name one summer job for students in Lake Cowichan.
Answer: Working at the Tube Shack (river tubing rentals).
What’s the difference between gross pay and net pay?
Answer: Gross = before deductions, Net = after deductions.
What is the purpose of a resume?
Answer: To list your skills, education, and experience for a job.
What does punctuality mean?
Answer: Being on time.
Why is a smile important in customer service?
Answer: It makes customers feel welcome and valued.
What type of summer jobs does the Town of Lake Cowichan usually hire students for?
Answer: Parks, campground, and public works jobs.
If you earn $16/hour and work 25 hours, how much is your weekly gross pay?
Answer: $400.
What’s the main purpose of a cover letter?
Answer: To introduce yourself and explain why you’re right for the job.
Give one example of teamwork.
Answer: Sharing tasks, helping others, cooperating.
What does active listening mean?
Answer: Paying attention and understanding what the customer says.
What’s one advantage of working at a fast food restaurant in Lake Cowichan (like A&W or Subway)?
Answer: Gain customer service experience, teamwork skills, and flexible hours.
Name two common paycheck deductions in Canada.
Answer: CPP and EI (plus income tax).
What is one benefit of volunteering before you get paid work?
Answer: Gain experience, build skills, or make connections.
What is “work ethic”?
Answer: A set of values around responsibility, effort, and reliability.
If a customer is upset, what should you do first?
Answer: Stay calm, listen, and show empathy.
What kind of work might be available in Lake Cowichan during the winter?
Answer: Retail, grocery, and indoor service jobs (e.g., cashier at Country Grocer, Subway, Home Hardware).
What’s the difference between a “need” and a “want” in budgeting?
Answer: Need = essential (rent, food), Want = extra (movies, fast food).
What does “networking” mean in careers?
Answer: Building relationships that may lead to opportunities.
What’s one example of professional communication?
Answer: Polite emails, respectful tone, active listening.
Why is product knowledge important?
Answer: So you can answer questions and help customers effectively.
Name one summer job and one winter job common for students in Lake Cowichan.
Answer: Summer – Tube Shack rentals or campground maintenance; Winter – cashier or fast food service.
If your rent is $1200/month and you split with 2 roommates, how much do you each pay?
Answer: $400/month.
What is a career pathway?
Answer: The steps of education, training, and experience needed for a career goal.
What’s the difference between hard skills and soft skills?
Answer: Hard skills = technical (math, computers); Soft skills = interpersonal (teamwork, leadership).
What does it mean to follow up with a customer?
Answer: Ensuring their issue is resolved and promises are kept.