HR Topics
Accounting Topics
Compliance Topics
Maintenance Topics
General Topics
100

When is your time to be entered into BambooHR?

Daily

100

What is the last day for rent to be posted to avoid the late fee on a Tax Credit apartment?

The 5th of the month and/or 6th of month if the payment is there when the office opens.

100

How many pay stubs are needed under HOTMA?

The two most recent, consecutive.

100

When turning an apartment, what is done first?

Lock Change

100

How much notice do you have to give for a rent increase at a minimum?

30 days

200

What is the process of requesting PTO?

Please enter the request in BambooHR. Once approved, send a calendar appointment to your supervisor so it appears on their calendar.

200

When can a vendor do work on a property?

Once we have approved them as a vendor and have all the insurance information.

200

True or False: With HOTMA, a Social Security Award letter is good for 12 months.

True, whether it’s dated or not.

200

How many days are acceptable to complete a turn?

No more than 10 business days.

200

When should the painter start painting a vacant unit?

By noon, the day the unit becomes vacant.

300

When should a workplace injury be reported to Human Resources?

Workplace injuries are to be reported to your supervisor and HR immediately. The incident report is to be submitted to Human Resources within 24 hours.

300

What do you have to balance monthly and submit as a payable?

Petty Cash

300

What must be done at a HUD property if a resident moves out and owes a balance?

The move-out statement MUST be sent by certified mail.

300

When should a “Pre-Move Out Inspection” be scheduled?

As soon as you receive a written Notice to Vacate

300

Where are the company policies stored?

In Grace Hill.

Path: Learn Tab, Library, Policies Tab, Operations Manual Link

400

Who must review all disciplinary/corrective action before it is given to an employee?

Human Resources

400

In Yardi, what should be checked every day?

Portfolio Dashboard!

400

What are the four EIV reports that must be ran monthly?

Multiple Subsidy Report, Identity Verification Report, Deceased Tenant Report and New Hires Report

400

Who updates the monitoring company's emergency contact list for a fire alarm panel?

Manager

400

When is it acceptable to give keys to a new move-in? Name the first, second and third thing you should be checking/verifying before giving them keys.

First, they have to pay everything owed. Second, they need to sign all documents. Third, they show proof the utilities have been turned over into their name.

500

Name two places where employees can find the Employee Handbook.

On the “Home” tab in BambooHR “Company Links” section or the Main Site page on SharePoint.

500

What are some things that could be monthly recurring charges on LIHTC/Market rate properties? Name at least 5 things.

Garage payments, pet rent, rent, cable, subsidy, and a month-to-month fee.

500

What is the current threshold for streamlining assets?

$51,600

500

In what order should you complete the items during an apartment turnover?

1. Cleaned

2. Carpet

3. Trash Out

4. Maintenance

5. Lock Change

6. Painted

Lock change, trash out, painted, maintenance, cleaned, carpet.

500

List 3 maintenance-related tasks you can do prior to a unit becoming vacant that can reduce days vacant.

1) Pre-Move-out Inspection

2) Schedule turn vendors in advance

3) Ensure turn-related supplies are in stock.

M
e
n
u