Training Camp
Shift Happens!!
Post it like it's Hot
Shift Running Masters
From "Hire" to Higher
100
This tool has translated materials that help employees learn recipes and specs for our restaurant.
What is the Spanish Toolkit?
100
This tool confirms that your restaurant is prepared for the shift, assuring you have the right amount of product, the temperatures are within a safe zone, and you are set for success.
What are Line Checks?
100
A marketing strategy focused on driving traffic, building community relationships, & increasing sales through promotions and events.
What is the LSM Plan?
100
This tool will assist you in optimizing your Labor expense, while also making operations more efficient.
What is the Labor Forecasting Tool?
100
This tool provides managers with prepared questions to help interview and evaluate job candidates.
What is the Interview Questions Document?
200
This tool gives employees access to videos that teach procedures, recipes, and restaurant standards.
What are Training Videos?
200
Managers use this document to maintain consistency, accountability, and operational standards during the first and last parts of the day.
What are the Mgr. Checklists?
200
A guide of best practices and strategies for building community connections through events, partnerships, sponsorships, and guest engagement.
What is the Community Engagement Guide?
200
This tool measures the entire system in SSS, Prime Expenses, Tattle Score, Training Score and Ecosure. This tool allows you to measure where your location has opportunities, while also comparing with other locations.
What is the Company Scorecard?
200
This tool helps employees learn how to download and access Hatch.
What is the Hatch Mobile App instructions?
300
This tool helps trainers teach new employees by providing step-by-step training instructions and expectations.
What are Trainer Guides?
300
This tool communicates key information to the staff prior to the start of a shift.
What is a Pre-Shift Meeting?
300
A social media management tool that allows restaurants to create, schedule, and manage posts across multiple social media platforms from one centralized location. (*)
What is SOCI (*ROLIO)?
300
This tool is designed for stores to order up to $50 in parts monthly.
What is the Coca Cola Quality Step/parts reorder document?
300
This tool lists the important onboarding tasks and training steps that need to be completed with a new employee on their first day.
What is the Orientation Checklist?
400
This tool gives servers practice orders to help them learn the POS system and improve order accuracy.
What are "Ring-Its"?
400
This tool illustrates and informs you on how to do a refund for 3PD & OLO.
What are the 3PD/OLO refund instructions?
400
A one-stop branded print and merchandise resource where restaurants can order marketing materials, promotional items, signage, apparel, and other approved brand collateral needs. Also provides a month per diem supported by the corporate support team.
What is the "All Over Print Solutions" or aka: Marty's site?
400
This tool will provide a template on how forecast and budget your COGS based on your product mix and sales.
What is the Forecasting & Budgeting Tool?
400
This tool helps managers give feedback on employee performance, strengths, and areas for improvement.
What are Employee Performance Reviews?
500
This tool is used to help cooks know what to prep, how much to make, and helps maintain product freshness.
What is the Prep List?
500
This tool provides the positive and opportunistic feedback from our guests, while also allowing us to communicate with our guests.
What is Tattle?
500
A customizable beverage marketing resource that provides draft beer lists, Happy Hour templates, cocktail promotions, and other ready-to-use tools designed to help restaurants grow bar sales and guest engagement.
What is the Bar/Beverage Menu Templates?
500
This tool is a consistent template that guides a managerial meeting, providing structure, traction, and goal oriented results.
What is the L10 Meeting Agenda Template?
500
This tool is used to document performance issues, policy violations, and coaching conversations with employees.
What is the Employee Counseling Document?