What happens on the 1st Sunday of May?
What is the Walk for Hunger?
For the medically tailored program, what chronic diseases make a client eligible?
WHAT IS DM, HIV, CANCER, LUNG DISEASE, HEART DISEASE, HIGH-RISK PREGNANCY, MATERNITY, LIVER DISEASE, RENAL DISEASE
How many nutrition classes do we offer?
What is 4?
When should we redirect clients to iQpay Customer Help?
For support with checkout or cashier questions.
What foods can clients buy in the Nutritionally Appropriate program?
All foods (Food items that help support a balanced diet like fruits, vegetables, whole grains, and lean proteins
How many miles is the Walk for Hunger?
What is 3 miles?
For the nutritionally appropriate program, what chronic diseases make a client eligible?
WHAT IS DM, HIV, CANCER, LUNG DISEASE, HEART DISEASE, HIGH-RISK PREGNANCY, LIVER DISEASE, RENAL DISEASE
How many languages do we offer cooking classes in general
What is English, Spanish, Portuguese and Haitian Creole
What are the pieces of information that should be included in an escalation report and who should the report be sent to?
What is member phone, email, language, summary of information.
How many days are we required to come into the office?
What is once a week?
Historically, how many miles did it take to complete the Walk for Hunger?
What is 20 miles?
What foods can clients buy in the Medically Tailored program?
Whole foods with no added syrups, sugars, marinades, seasonings, prepackaged items, and no drinks etc water or milk
Which ACO does NOT provide kitchen supplies?
What is MGB?
What is a circumstance where you would replace a card versus resend a card?
What is if the member lost their card or suspects someone used it.
Which ACO requires an explanation/reasoning for a kitchen supply item?
What is C3?
What is Project Bread's mission statement?
What is “to connect people and communities in Massachusetts to reliable sources of food while advocating policies that make food more accessible—so that no one goes hungry".
In what scenario can clients get termed out of the program?
What is turning 65, no longer experiencing food insecurity, no longer have eligible dx?
Which nutrition class does not have a cooking demo?
What is our budgeting class?
Do benefits get dispersed on holidays?
What is yes?
When should emails be encrypted?
What is personal information/identifiers?
What is 58?
Which ACO ONLY offers the Healthy Food option?
What is Fallon?
What is the maximum annual expense limit for kitchen supplies?
What is $1500? Except MGB.
What nutritional supplements are available for clients?
What is Ensure, Glucerna, Boost, Kate Farms “complete nutrition” shakes have been added to the healthy food approved products.
What are the names of all the ACOs we work with?
Wellsense (BCH, BI, Mercy, Care, Community Alliance), C3, EBNHC, Fallon, MGB, UMass