EMI Jeopardy - Season 1

Sportsball

100

Which event is known as "The Greatest Two Minutes in Sports"?

A. Indianapolis 500

B. Tour de France

C. Kentucky Derby

D. Boston Marathon

Answer: C. Kentucky Derby

200

What do the letters NASCAR stand for?

Bonus Points: Where was the race?

National Association for Stock Car Auto Racing.

Bonus: Daytona Beach

300

What is the only Grand Slam tournament played on grass courts?

Wimbledon

400

Which NFL team is the only one to be owned by its fans rather than an individual owner or ownership group?

The Green Bay Packers!

500

Which athlete became the first woman to successfully perform a Yurchenko double pike in international competition?

Simone Biles

Salesforce Sorcery

100

Match each Salesforce icon to its meaning.

(Image following)

Answer:

• A → 3
• B → 1
• C → 2
• D → 4

Recap:

• ✏️ Pencil → Click to edit the field.
• * Required → Salesforce won't let you save until it's completed.
• ⓘ Information → Hover over it for helpful guidance about the field.
• 🔒 Lock → You can view the value, but you can't edit it.

200

You find yourself opening the App Launcher every morning to get to the same object (tab in SF). What's the easiest way to save yourself those extra clicks?

Customize your navigation bar!

Pin the object as a tab in your navigation bar (where your app allows it).

300

You started writing a Chatter post yesterday but never clicked Post. Where / how can you find it now, if anywhere?

Chatter Tab > Chatter Drafts

Let's explore - Did you know there is also a "to me" section!

400

You're trying to answer, "What else are we doing for / with this client?" What's the best record to start from?

Think, standard SF.

ie: One-stop shop for answering - What other events are we doing? What have we produced for them? And who all have we dealt with there?

The Account, because it's the parent record for that client's related information.

LIVE Bonus Unlocked: What might be other unique / helpful questions your dept could answer thanks to the Master-Detail / Parent-Child Relationship?

500

You SF Admin has shared a Salesforce List View with you. Which of the following can you customize without affecting how anyone else sees the List View? (Select all that apply.)

A. Adjust column widths

B. Change the sort order
C. Use multi-column sorting
D. Wrap text
E. Pin the List View as your default for that object
F. Switch between List, Split View, or Kanban

All of them! A, B, C, D, E, F

Magic We Built

100

True or False: When used correctly, EMI has a Salesforce customization, that serves as a LIVE to-do list, helping both the Account Manager and Event Manager understand what work is still outstanding ON-SITE AT AN EVENT

True!

100 Bonus Points Available: Send to Alicia what that page/feature is! 

200

You're on a call with a client who wants to see examples of hanging cube banners. Where in Salesforce would you go to quickly find reference photos?

EMI Internal Photos

300

Match each Equipment Order term to what it is telling you.

(Image Following).

Answer:
A → 2
B → 3
C → 1 

The easiest way to remember the difference is: Errors stop, Validations prompt, and Variances track changes.

400

Where on the opportunity record can I go to see all the event photos that have been uploaded in one spot? 

The Event Photos tab!

500

Where on the opportunity record could I go to see in one place:

-DR statuses (DRs shown on digital manifest)

-Open Validations

-Status of the event being staffing

-Vehicle Status (what vehicles are on the event, inspections assigned, inspections completed, and if TPs have been sent)

The Event Status / Warnings tab

People, Process & Tool

100

How many inspections would one display vehicle typically have per event?

4

200

What is the # we use to note a learning we want to capture from this year to remember in the future?

#NextTime

300

Where in SF (what one tab / one tool name) would I use if I wanted to see these things: 

_{-What van was available for a potential event the week of Aug 17}

_{-When a van from Atlanta was leaving for Georgia Outdoor Blast}

_{-What PRs were still needing client approval}

_{-What open shifts we still have next weekend}

Calendar Anything!

400

Name ONE valid reason why EMI uses Sets when it comes to Equipment.

And no… "because we want to" or "because our System Admin is crazy" do not count. 😂

• Helps prevent someone from forgetting a necessary component.
• Allows multiple Equipment items to be added with one selection.
• Helps ensure the correct quantities of related components are requested.
• Makes ordering equipment faster/easier for the AM.
• Gives the Warehouse a clear list of all the individual pieces that need to be picked.
• Helps make sure something will actually work when it gets onsite (e.g., the correct frame with the correct-sized top).

500

A client wants a large new display produced for an upcoming event. Due to the production timeline, some pieces will need to ship directly to the venue rather than going through the warehouse first.

Name THREE additional considerations or costs that should be planned for beyond simply producing and shipping the display to the venue.

Potential answers:

• Shipping costs for these items
• On-site receiving: Who will receive the shipment, and how will the team get the pieces from the venue's receiving/loading area to the event space?
• Vehicle capacity: Does the new display require a larger or additional rental vehicle?
• Post-event transportation: Will everything actually fit in the planned van/vehicle after the event, or will some pieces need to be shipped back out? Does packing material need to be saved? Where would that material be stored onsite?
• Rush costs: Are there rush production, expedited freight, or other premium fees created by the timeline?
• Reduced QC/testing time: Direct-to-venue delivery may mean less opportunity to assemble, test, inspect, or troubleshoot the display before it needs to be event-ready.
• Venue requirements: Are there loading dock appointments, delivery restrictions, storage limitations, union labor requirements, etc. that could affect the plan or cost?

Never Label a Box Random

100

What are EMI's three company pillars?

People
Simplicity
Excellence

200

Using MS Authenticator as my 2FA method, what's the URL I should have bookmarked to most efficiently log into Salesforce?

expmkt.my.salesforce.com

BONUS: What standard browser feature should I utilize that's even more efficient than bookmarking tabs?

Hint: Think about when you first click on your browser to get your day started. 

300

What Salesforce Feature allows me to see a list / grouping of all chatter posts where a hashtag was used?

ie: What feature acts like a twitter feed of for things like #Onboarding or #BestPractices

Chatter Streams! 

400

Nick asks about PR-0011 - You open a Production Request record and see that it is currently in Client Approval.

Name ONE other piece of information in Salesforce you could find/use to give your colleague more context than simply saying "It's in Client Approval."

Potential correct answers:

-How long it has been in Client Approval

-When it entered Client Approval

-Whether it has been through the same stage more than once

-Relevant Chatter communication

-Information/files associated with the PR

500

A client is deciding between magnets, a partial vehicle wrap, or a full vehicle wrap.

Name TWO things you should consider or confirm before deciding which option to recommend.

• Budget: These options have a wide cost range!
• Magnets: Is the vehicle actually magnetic in the areas where the magnets need to be placed? Some vehicles don't have magnetic doors/body panels.
• Full Wrap: Do we know the exact vehicle make/model? The design needs to be created specifically for that vehicle.
• Full Wrap: Is there enough lead time for production and installation? A full wrap requires significantly more installation time.
• Partial Wrap: Do we know the vehicle color? The design needs to work with the existing vehicle color, including whether a lighter or darker design will work best.

The cheapest/easiest option on paper isn't necessarily the right option if we don't know enough about the vehicle itself or the timeline.