CHCO Tracker
Who submits our CHCO CMN's?
Sam Curtis
Which Calendar should the study be added to?
The clients branch RT's
Who is the person assigned to help clients navigate Medicaid enrollment and what is their title?
Laura the Care Navigator.
What should we always do when leaving our desk?
Log out
What SmartSheet are we no longer using starting August 1st?
The Print List(s)
What day do the CMN's get Submitted to CHCO?
Thursdays
RT and POC
What is the name of the new product designed to hold a g-tube in place?
Button Huggie
What is the name of a tool Acentra added as "extra support" that needs to be skipped for now?
Interqual
What is the new WIP States starting on August 1st?
100 and 101 print with exceptions.
How often does a follow up with CHCO take place?
Weekly
After scheduling the NOC OX study, what date should the pick up be scheduled for?
The day after the the study has been completed.
What is the new invoice rate that started 7/1
1.2358%
When should you add clients to the inpatient at hospital tracker?
ONLY if there is active rental equipment in the home
How do we add SOs to the exception list using the new print process?
Go through the webform link
What department, highlighted in red, are we not able to make direct contact with as SCC's?
Special Care Clinic
When delivering equipment for the NOC OX Study, what item ID is used for the Sales Order?
RT Visit
What extra documentation does a button huggie require when submitting a PAR?
An LMN
When a client switches to Denver Health insurance, what do we need to ask of the parent?
Advise them to contact their Medicaid case worker to switch their Medicaid plan.
What are the new price options for formula?
1. via tube or 2. orally administered.
Parent of Child
What is the 2 step process when picking up the NOC OX Study equipment?
A. Create SO with Item ID and delivery note.
B. Add to delivery calendar.
What are some examples of documented issues that justify the use of a button huggie?
Leaking, skin issues, or enlargement of the tract.
Which box should you check when creating a sales order for waivers?
"include this payor level on sales order"
How should we complete No charge items on sales orders moving forward?
Zero out the billing qty instead of using the XZERO code