Processing Standards
Bank account verification must show:
- Bank logo
- Bank account number
- Account name
Status Inquiry
SSTAI
SWIFTT screen to add, change, remove boarders and renters
TENTI
The city hosting the 2026 Commonwealth Games
Glasgow
The entitlement is paid from the correct commencement ...
Date
Application form
Payment History Inquiry
SPYHI
When 2 current MSD clients are receiving AS and give us conflicting information
Mismatch
The number of sports in the Commonwealth Games
10
Things we check to ensure we are paying the entitlement to the correct person
- ID
- IRD
- Bank account
We need this to include a partner
- ID
- income and assets
- bank account number
- signed obligations
Client have this many days to resolve a mismatch
10 working days
The NZ athlete who won gold in the women's 100m sprint at the Commonwealth Games 2026
Zoe Hobbs
Things we check to ensure the correct entitlement has been assessed based on what was received and the client's circumstances
- Correct benefit type
- Residency
- Form completed and signed
- Obligations signed and agreed
- Medical evidence