A
Which part of Medicare covers doctor services
Part B
Meaning of CCC?
Caring,Curious and Committed.
Complete name of HIPAA?
Health Insurance Portability and Accountability Act
What part of Medicare covers hospitalization?
Part A
Name of your curriculum?
KLS-MCare-Call_VOB Bill T1_Ind Med NH-CUR-214520
In which year Humana was founded?
1961
You must ____ your computer anytime they step away from it.
lock
What federal law focuses on protecting member’s health information?
Hipaa
What is your primary Mentor document?
Medicare Advantage Prescription Drug Document Index
is an application that allows you to manage multiple applications and systems using only one password!
Password Manager
What are the three different types of Special Needs Plans?
•Dual Eligible (DE)
•Chronic Condition (CC)
•Institutionalized (IN)
What were some of the stereotypes about seniors highlighted in the eMOD?
Technology Use, Memory, Hearing & Vision, Attitude
What should you access of you want to send an ID Card to the member?
ID Card Management System.
CMS means?
Center for Medicare and Medicaid Services.
What is a Special Election Period?
You can enroll, disenroll, or change coverage due to specific life events
Which system serves as a launchpad to other applications primarily used to answer, research, and document calls?
CRM
What is an Open Enrollment Period?
Annual, one-time opportunity where member can enroll in another MA plan or disenroll and return to Original Medicare
Insurance that is sponsored by the govt.
Original Medicare
Is this a correct statement, the Annual Enrollment Period is for when a person first becomes eligible for Medicare?
No, it’s the yearly timeframe when folks can enroll in a new plan for the upcoming year.
definition of a stereotype?
A generalization about a certain group of people based on their characteristics
What qualities do an advocates practice when assisting the member?
active listening, patience, empathy, understanding
it is a search engine that allows you to search for internal guidelines
Mentor
An ________ is a private computer network that securely shares any part of an organization within that organization
intranet
It is provided by the private insurance company?
Medicare advantage