TYPES OF COMMUNICATION
This type of communication involves words and sounds that make up spoken language
verbal communication
This barrier occurs when a wall, door, distance, or territory separates the sender and receiver
physical barrier
When speaking with a patient, you should avoid using this because the patient may not understand it
medical jargon
This handheld device is used to transmit and receive verbal communications in EMS
portable radio
This person introduces a new thought or concept or initiates the communication process
sender
This type of communication involves letters and words that are read rather than spoken
written communication
Fear, mistrust, and suspicion are examples of this type of communication barrier
emotional barrier
This means putting your biases aside and making every effort to understand what another person is saying
active listening
This fixed antenna is used to boost a radio signal
repeater
This is the thought, concept, or idea being transmitted
message
Signs, symbols, and other graphic depictions are examples of this type of communication
visual communication
Differences in experiences and perspectives can create this type of communication barrier
perceptual barrier
When communicating with a patient, you should position yourself at or below this level
eye level
Before transmitting on the radio, you should do this to make sure you don't interrupt someone already using the frequency
listen for a break in radio traffic
This is the person for whom the message is intended
receiver
This type of communication uses body movements and position, including gestures, expressions, and posture
body language
Not being able to communicate with a patient because you don't speak the same language is an example of this barrier
language barrier
According to the textbook, you should do this when another person's answer or statement isn't clear
clarifying questions
When contacting another resource on the radio, you should state this first, followed by your own radio identifier
the radio identifier of the resource you're calling
According to the textbook, if a message becomes blocked or misinterpreted at any step of the communication process, this can happen to its meaning
the meaning can change or be lost
Communication between three or fewer participants who are in close proximity to one another is called this
interpersonal communication
A person's attitudes, beliefs, or dislike for the sender or receiver can interfere with communication through this type of barrier
interpersonal barrier
Name three strategies the textbook recommends for a successful patient interview
Name four elements that should be included in an appropriate verbal transfer of care
The textbook emphasizes that effective communication requires more than talking. What other half of the communication equation is essential?
listening