SLED Basics
What does SLED stand for?
State, Local & Education
What major cooperative purchasing organization was featured throughout the training?
OMNIA Partners
Name one resource participants used during the Omni Scavenger Hunt.
Playbooks, Selling Kits, Price Books, Resource Materials
Before meeting with a public sector customer, you should understand these 3 things about the account - name one.
Who they are, what they need, and how they buy?
Name three types of organizations included in the SLED market.
Cities, Counties, Municipalities, Higher Education, Libraries, Police, Fire, Nonprofits, Special Districts.
What online platform helps sellers gather customer intelligence and contract information?
OMNIA Connect
This team provides market intelligence, research, customer support and sales resources.
Program Management Team
What are some examples of a customer's path to purchase?
Knowing whether a customer can purchase through a cooperative contract, state contract, or another procurement vehicle helps a seller determine this.
What is a characteristic that is critical because public sector sales cycles are often long?
What is an advantage of using cooperative contracts, like OMNIA Partners?
Competitively solicited, publicly awarded, pricing advantages, ease-of-use
This AI tool was discussed as a resource to support research and customer preparation.
Copilot
What are some types of information included in customer or market intelligence - name 2?
Budget cycles, planned projects, leadership priorities, facility plans, customer contact information and upcoming initiatives are all examples of this type of information.
You had the pleasure of meeting a public sector customer during this training. What was her name?
Negative Nancy
One major takeaway from GPO Day was understanding this.
What contract to use and when.
You were encouraged to connect with these local partners for market support.
OMNIA Representatives
A university is planning a major renovation. Name 3 things you would want to learn before positioning a solution.
What is a MillerKnoll advantage you can sell to a higher education environment, particularly related to creating “tourist to local spaces”?
Hospitality, Consolidated Source
What is one OMNIA-related resource can you find on the OMNIA Partners Omni page?
Labor Rates, Internal Discounts, External Discounts, Trainings, Client Engagement resources, fact sheets, etc.
People are fabulous resources. Name two individuals that you met during this training that you will reach out to for guidance.
Attendees and speakers
A city tells you, "We're replacing furniture in several departments next year." What are 3 questions you should ask next to turn that statement into a potential opportunity?