Soap and water
What do we use to wipe the seats?
165o F
At what temperature are the hot dogs ready?
Must be at least 17 years old with a valid ID, or must be accompanied by an adult 21 years or older
What is the Rated-R policy?
You are about to start cleaning a drop, but notice that some guests are already seated in the auditorium. List a few examples of what you could handle that.
Respectfully inform the guest that the auditorium needs to be cleaned and ask if they would be willing to step out for a moment, clean around them if not, check in with podium to ensure they are not sending guests in too early, etc.
December 18
What is the release date for Doomsday and Dune?
Every 30 minutes
At MINIMUM, how often should the restrooms be checked?
45 Minutes
How long do the pizza last before they expire?
Children under 6 are not permitted into a Rated-R movie after 6pm
What is the 6 Under 6 policy?
A guest informs you that someone else is sitting in their assigned seats. How would you handle that situation?
Double check both sets of tickets, show both parties where correct seats are, determine how to best help the wrong party, etc.
The Drama, The Odyssey, Primetime, and Dune
Who is Robert Pattison?
Interacting or acknowledging every guest you come across
What is the Circle of Influence?
ID, Driver's License, Passport, Military ID
What is an example of a valid for of ID?
Minors are not permitted to clean/touch bodily fluids such as blood, urine, vomit, etc.
What is the Blood-borne Pathogen policy?
You notice a spill, long concession line, and radio call about a guest concern all at the same time. How do you choose what to prioritize?
What is the urgency and safety risk of each issue, and availability of other team members?
*Correct order is: Spill, guest concern, concession line
Umbrella Corporation
What is the name of the corporation in Resident Evil that released the mutant virus?
27 Minutes
How long are the movie trailers normally?
Frozen margarita and Cutwaters
Which bar drinks have tequila?
Hanging around the podium, waiting in front of the auditorium for a drop, multiple ushers in a small auditorium, etc.
What are Rodela's pet peeves?
What is the correct response when you find a lost item in a theater/restroom?
Immediately turn it into a manager to be placed in the Lost-&-Found, make note of location found (aud. and seats), date, description, etc. or anything else that may be useful to identify an item
Spider-Man: Brand New Day
What is the 3rd highest grossing film of al time?
Angry facial expressions, aggressive gesturing, being loud, etc.
What are examples of escalating behaviors?
400 ppm
What is sanitizer?
2AM
What is the latest we are permitted to sell alcohol, in accordance with our liquor license?
A guest is concerned about whether or not we can accommodate their allergies, what is the best way to assist them?
Identify what the allergen is, inform guest of ingredients used, double check allergen list in the scullery, confirm with management
Who is Sindy's favorite Marvel character?
Ironman/Tony Stark