New Dealer Set Up
What two items are required when setting up a NEW account?
What is..
New Dealer Application
Resale Certificate
Who do I reach out to for copies of invoices, statement or general finance questions?
Who is..
Jack Weber
How many sizes are offered in the MB.1 model?
6
What is..
Reach out to my RSM, then submit to inside sales with RSM approval.
How do you help a dealer submit a warranty claim?
What is..
Fill out the form located on the Batch Website or on the B2B
How do I get dealers set up on the dealer locator?
What is..
Have them get signed up on the B2B!
If I see an order on a C1 or CD hold, who do I reach out to?
Who is..
Jack Weber
How many models do we have in our recreational category?
What is..
4
Per the program, what is approved for Free Freight?
What is..
15 pedal bikes
or - 6 eBikes
or - any combo of 15 or more
*all shippable at the same time.
Once and order is submitted and at the warehouse, can changes be made to the order?
Generally speaking, no. *Exceptions can be made on a case by case basis. But no promises!
If a dealer is asking for a credit do to a price/promo update what is needed?
What is..
A copy of the receipt from the sale during the promotional period.
How to quickly determine how much credit line to ask for? (3 correct answers)
What is..
Yearly sales divided by 3
First order + extra for restocking
Ask them, not HOMSI!
What are 5 benefits to getting a dealer signed up for the B2B?
What is..
Dealer Locator
Live Inventory
Accesses Tracking
Click and Collect
24/7 Ordering
Access to Marketing Materials
Easy access to the Warranty Link