This is the first step in the skill of Effective Communication.
What is Look at the Person?
This is something that causes you to feel frustrated.
What is a situation that causes strong emotions?
This is giving a consequence shortly after an incident happens.
What is Immediate?
This helps the person know you are listening.
What is Looking at the Person?
This is a way you can let the person know you are hearing what they are saying.
What is Listen without Interrupting?
This is something you can do to stay calm.
What is taking deep breaths and relaxing?
This is switching up the consequences you use.
What is Frequency?
This is important when you don't want to do what is being asked.
What is a staying calm and use a neutral tone of voice?
These two things should remain calm during a conversation to avoid people getting upset.
What is voice tone and facial expressions?
This is noticing you want to yell when you get upset.
What is Monitoring Feelings?
What is an If/Then statement?
This is what is said when asked to do something by an authority figure.
What is Saying okay or yes I understand?
When someone shares their thoughts, you should do this to make sure you are on the same page.
What is Reflecting Back?
This is choosing to change the way you say angry feelings.
What is rewording angry feelings to be expressed appropriately?
This is a ratio that should be used when giving negative and positive consequences.
What is 4:1?
This gives you a chance to share what's on your mind.
What is disagreeing at an appropriate time?
This is a situation that you could have used this skill.
What is practicing?
This is what you do when you control your emotions.
What is praising yourself?
This is choosing what consequence should be given for an action.
What is Degree/Size? What is punishment fits the crime?
This is something you need to refrain from doing when you disagree.