Patient Safety
Quality Metrics & Policy
Infections & Harm Prevention
High Reliability & Safety Culture
Healthcare Anagrams
100

The Swiss Cheese Model of error prevention was developed by this psychologist.

Who is James Reason?

100

CMS publicly penalizes hospitals with higher-than-expected 30-day readmissions through this program.

What is HRRP (Hospital Readmissions Reduction Program)?

100

CMS no longer pays for additional costs of care related to certain preventable complications. These are commonly known as this.

What are "never events" (or hospital-acquired conditions)?

100

This High Reliability principal shifts decision(s) to the person most knowledgeable, not the one with the highest rank.

What is "Deference to Expertise"

100

This healthcare professional provides bedside care and patient advocacy.

RUSNE

What is a nurse?

200

This 2001 IOM report followed To Err is Human and emphasized that healthcare should be safe, effective, patient-centered, timely, efficient, and equitable.



What is "Crossing the Quality Chasm"?

200

This measure set, used in hospital Star Ratings, includes outcomes like mortality, safety, readmissions, patient experience, and timely/effective care.

What are CMS Hospital Compare (Care Compare) star rating domains?

200

CLABSI rates are reported using this risk-adjusted metric.

What is the SIR (Standardized Infection Ratio)?

200

This High Reliability principle emphasizes resisting oversimplification.

What is "reluctance to simplify"?

200

This process is used to sort patients based on the urgency of their condition.

AGITER

What is triage?

300

The "second victim phenomenon" refers to this group affected by medical errors.

Who are healthcare providers (who experience emotional trauma after an error)?

300

The Vizient Quality & Accountability Scorecard emphasizes six domains. Name one besides mortality and safety.

What are effectiveness, efficiency, equity, or patient centeredness?

300

The bundle approach to prevent ventilator-associated events includes head-of-bed elevation, daily sedation interruption, and this hygiene step.

What is "oral care"

300

What is the single greatest reason student suicides are missed in outpatient college clinics?

What is failure to formally screen for suicide risk?

300

This life-threatening condition involves a dysregulated response to infection.

PISSES

What is sepsis?

400

What is the name of the system that promotes accountability and learning instead of blame.

What is "Just Culture"

400

Name the three types of metrics typically used in a quality improvement project.

What are process, outcome, and balancing measures?

400

In antimicrobial stewardship, the CDC’s "Core Elements" include leadership commitment, accountability, pharmacy expertise, and this activity.

What is "tracking and reporting antimicrobial use and resistance"?

400

In primary care, the Agency for Healthcare Research and Quality (AHRQ) emphasizes this model — originally from aviation — to improve communication and teamwork across clinicians and staff.

What is "TeamSTEPPS"?

400

Breakdowns in this process are a top cause of patient harm and safety events.

MOANCICIMTNUO

What is communication?

500

This international alliance, founded by WHO, set the first global patient safety challenges (like hand hygiene and safe surgery).

What is the WHO World Alliance for Patient Safety?

500

Donabedian’s model evaluates quality using three categories: structure, process, and this category.

What is "outcome"?

500

This term describes hospital infections that appear after 48 hours of admission and were not incubating on arrival.

What are "nosocomial infections" (or hospital-acquired infections, HAIs)?

500

During a significant outbreak on a college campus, rapid coordination across health services, administration, and public health relies on this 3-word type of emergency framework, also used in hospitals.

What is an "Incident Command System (ICS)"?

500

This core discipline focuses on preventing harm to patients during care.

TAPTNIE TAFESY

What is patient safety?
M
e
n
u