CRU PROMOS
FIRSTNET PROMOS
CRU/FN
Resources
General CRU Knowledge
General FirstNet Knowledge
100

Does the $800 switcher offer stack with the $540 Port Credit?

Yes, these promotions are stackable

100

How much are the activation credits when a FirstNet Subscriber activates on a qualified FirstNet Unlimited plan and a purchase of a smartphone on installment plan?

$150 per FirstNet voice line

100

Can the COE help with a bill review?

Yes

100

How much are the ACT credits for:

New Voice Lines?

New Tablet Lines?

Voice ACT = $150

Tablet ACT = $50

100

Can you sell to a FirstNet Agency Paid customer in store? 

Yes! We can manage Agency Paid accounts through OPUS in store!

200

How much is the iPhone 15 and 16e 128gb when adding a line on CRU?

$1.99


200
Are all activation fees waived on FirstNet Subscriber paid accounts?

No, however, certain affiliation codes can waive activation fees (you can check this in MST)

200

Name two ways to get a duplicate agreement removed when creating a new AMB

*AID & COE Ticket

200

Name the three plans we can offer for CRU voice customers

Standard, Premium, Advanced
200

Does the family member line on FirstNet & Family receive the same advantages as the FirstNet line?

No. The family member line gets a 25% discount, but it is NOT on the FirstNet network and does NOT get priority or preemption.

300

How much is the port in credit when a CRU customer adds a device on installments?

$540


300

How much is the reward card for FirstNet Subscriber Paid customers who purchase a smartphone on an AT&T Installment Plan and activate on an eligible plan?

$300

300

What is the MOP Guide?

A guide that can be found in MST that provides information on CRU promotions, plans, pricing etc...

300

What is a CRU sole proprietorship account?

A sole proprietor is someone who owns an unincorporated business by himself or herself. 

This is reserved for a sole proprietor that has no employees and doesn’t have a tax ID (EIN).

Credit will be run against the customer's Social Security Number (SSN).

300

What is a FirstNet Affiliation Code?

An Affiliation Code is a unique code created by a FirstNet contracted agency that puts the user directly on the agency's subscriber paid FAN. These Affiliation QR codes are found on the Mobility Sales Tool (MST) and allow the employee of the agency to sign-up for FirstNet without uploading eligibility documents.

400

How much is the credit for a business customer who activate a new line (non-port) to a new or existing account on an unlimited plan with EIP/Installments?

$360 per line

400

How much is the Triple Play Offer for FirstNet Subscriber Paid Customers? (With Hotspot)

$60.99

Watch: $10.99 Tablet: $23.00 Phone: $47.99

-$20 Triple Play Discount

400

What website should you check to verify a business before running credit?

Secretary of State Website

400

How do you request turnkey pricing for CRU?

COE Request

400

What should you do when you uncover a subscriber paid customer that does not have an affiliation code?

Get the information for the customer's place of work, preferably the person who manages their mobile devices or IT, and reach out to our FirstNet Sub Paid rep, Shane Smith (304-993-8465).

500

How much is the credit for new and existing business customers who add a new line with a BYOD device? 

$180 per line

500
FirstNet Agency Paid customers can get a free phone for life?

True, FirstNet Agency Paid (both Primary and Extended Primary) customers can choose a free smartphone option when purchasing a new FirstNet Ready device!

500

Who do you need to contact to have an event entered into inMotion for the $200 reward card for new lines done at your event?

PACK Team (John Yacina or Blake Thompson)

500

What are the requirements to qualify for ACT Credits?

Tax ID & 5+ lines on the account

500

Is T-Priority offered by T-Mobile the same as FirstNet?

No, T-Priority is not the same as FirstNet. It is not a government approved dedicated network and does not offer First Responders priority and preemption on a cellular network.

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