Intake Process
What should always be Child's Primary Language?
Spanish.
Can you see emails in the account provided?
Can you assist your coworkers with duties?
Can you check the minor's information in UAC Portal?
NO
YES
NO
Canto en la orilla, vivo en el agua, no soy pescado ni soy cigarra. Quien soy?
La Rana
If a stranger is knocking on the door, can a staff/YCW open it?
No......
True or False
According to Policy No. 2200 Work Schedules and Attendance
Employees are to follow established work schedules. The normal work schedule/workday will be determined by the administration department.
False
will be determined by the program/department
In the Initial Intake Process, when asking the client "Do you feel that someone will harm you? " How should you answer it on the documents?
Always No
What is the shift supervisor control log for?
Summarise what happened during the shifts
1*(1+9)+1=
11
What is the Wifi guest password?
UpBringGuest!
Employees shall drink alcoholic beverages during their work hours, to include lunch break regardless of scheduled shift, nor shall they drink alcoholic beverages before regularly scheduled work hours.
True or False / Policy
False/ Code of Ethics, Conduct and Behavior
If a client arrives at 5 am on a Monday, who will do the intake process?
Next shift
When do you check the security alarm system is armed?
beginning of the shift/during the shift if possible
What is a star made of?
Stars are giant spheres of superhot gas made up mostly of hydrogen and helium.
How many paid holidays do we have?
10
New Year's Day
Martin Luther King Day
Good Friday or Easter Sunday
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Thanksgiving Day After
Christmas Eve
Christmas Day
If a reporter wants to interview you with respect to where you work, what should you do/say?
Policy?
For example, "I am not the right person to talk about this topic, that corresponds to the public relations team".
Employee Conduct and Legal Issues No. 2115
What is third shift responsible for, when a minor arrives during their shift?
feed them
lice treatment
personal cleanliness (shower)
put them to sleep
What are the documents you are responsible to fill out?
Control Log
Transition Meeting
Juvenile Admission Log
Pass-down list
How long do sea turtles live?
100 +
Who is our People Operations Coordinator?
Natalia Chapa
True or False and what policy is it?
Agency prohibits all forms of unlawful harassment, discrimination, retaliation, sexual abuse, sexual harassment, and sexual misconduct.
True/ Anti-Harassment, Anti-Bullying and Anti-Abuse No. 2110
What is the proper process for storing minor's personal items? (money, earings, documents, etc)
Birth certificate or any other document you staple the documents on the left side of the intake's folder.
For the money- you count the money in front of the client and place it in the property bag. Outside the bag you put the amount of the money, the same is done with the other belongings you finish by sealing the bag in front of the minor.
What are the 2 sources of information needed to fill out the Transition Meeting Sheet?
Control List or the Supervisor Binder
What is the most popular cartoon in the world?
Mickey Mouse
If you want to see your Pay Statements, what page will you go?
ADP
What is the goal for Policy No. 2055 Progressive Discipline?
To provide a structured corrective action process to improve and prevent a recurrence of undesirable behavior and/or performance issues.