Code of Ethics
Verbal & nonverbal communication
Conflict and difficult behaviors
Therapeutic listening
Groups
100
What principle emphasizes the importance of taking action to benefit others?
Beneficence
100
"I feel frustrated when you don't come prepared for class. I need you to bring your materials"
This is an example of what type of statement?
"I statement"
100
TRUE or FALSE: The goal of managing challenging behaviors is to extinguish the behavior so they don't happen again
FALSE- the goal is to preserve the therapeutic relationship
100
TRUE/FALSE: When using summary statements, you should repeat back exactly what the client said verbatim
FALSE- putting it in your own words without changing the meaning shows that you understand
100
Name the seven stages in Cole's seven stages
introduction, activity, sharing, Processing, Generalizing, Application, summary
200
What principle calls for occupational therapists to advocate for social justice and equitable access to services?
Justice
200
this picture is an example of what type of communication?
nonverbal communication- convey thoughts and feelings without words
200
According to Taylor, challenging behaviors are best addressed using one of these four modes
problem solving
collaborating
instructing
empathizing
200
"uh huh" "ooo ok" "hmmm" are examples of this type of therapeutic listening
verbal prompts- used to encourage client to keep talking/ elaborate
200
Name three things that an OT leading a group is responsible for
selecting members
setting norms
setting time and place
creating a therapeutic environment
maintain integrity of the group
300
In the 2020 code of ethics, there are 7 core values a _____ Ethical Principles
six
300
In order to communicate effectively, you should be accurate, _______, and _____
brief and clear
300
DOUBLE Jeopardy!!!!
Thomas Kilmann's model of conflict management is based on one's level of cooperativeness and _____________
assertiveness
300
You should suspend (set aside) this, in order to engage in empathic listening
judgement
300
This is the most appropriate leadership style to use when working with someone who has Dementia
Directive style
400
You are working in a school. You have two students who are the same age and have similar goals. You paired them together for a treatment session. Your lead OT tells you to bill that treatment session as individual sessions, however you know it should be billed as a group. What ethical dilemma is at stake?
Veracity
400
These can be used to disarm people during disagreements. Instead of outright disagreeing with someone, it is best to use_______
shades of agreement
400
These two conflict management styles results in a win:win scenarios.
Compromising and collaborating
400
Provide an example of when you would need to interrupt someone in order to engage in guided listening
responses vary
400
During this stage in Cole's 7 stages, the OT facilitating the group emphasizes the important take-aways from the activity, lessons learned, and acknowledge participation.
summary
500
The final step in the ethical decision making process is _______.
Reflect on the outcome
500
Turn the following statement into a BOUNDARY
”I hate sharing my ideas during group work because you don’t take me seriously. You laugh and make faces when I am speaking”
Do not laugh at me when I am talking. If you can not show me respect then it will _______
500
Often times when managing difficult behaviors, a mode shift is necessary. However, before you shift modes, you should first seek to ___________ the behavior
deescalate/ understand
500
You are working with a poly substance abuser who gives a surface level explanation about what lead them to taking drugs. What type of questions would you ask to get the client to go deeper?
open ended enrichment questions
500
This is the stage during Cole's seven steps that includes Activity analysis
Activity Selection