Internet
What does symmetrical speeds mean
Same Upload and Download Speed
What are the benefits of having FTTP?
Better Bandwidth/ More Secure
How many mobile plans do we have? and what are the names/costs
3, Unlimited-$30 Unlimited+-$40, BTG-#20?
What arethe Single Play rate for our 3 internet plans?
Gig-$70, Premier- $50- Adv. -$30
What is the monthly rate for a Wi-fi extender ?
$5 Per month
What is the price of invincible WIFI for Gig customers
10 Dollars
What type of internet equipment is needed for an RFOG locations?
Cable Modem
How many Cell phone lines are customers able to have on 1 Spectrum Mobile Acct?
12.
What Three Products makes up the NEW triple play & how long is the promotional term?
Internet/ Mobile / Video/ and 36mo or 3 years.
What type of modem is needed to experience Gig internet speeds
Docsis 3.1 Modem
What is the name of the firewall provided to all internet customers?
Security Suite
What type of internet equipment is needed for EPON locations?
ONU
What is the maximum amount a customer can receive for PBB, bring over 3 ported mobile lines for PBB ?
$1,500
What are the requirements for the internet free forever promotions.
How many hours of power does invincible Wi-Fi provide during an outage ?
8
What is the name of the internet speed designed for low-income households?
SIA
Fiber is more expensive to install so we charge more to fiber customers. True or False?
False
How many paid mobile lines are needed for internet/ mobile double plays?
TWO
How many instances of spectrum internet premier can a customer have at one location?
Up-to 6
What type of equipment is needed for Voice at a EPON location ?
ATA
What are the general market prices for all internet tiers when bundled?
$20- ADV $30-Premire $40-Gig
EPON Location require what type oof installation?
Professional.
What are the things covered in repair and replacement premium plan?
Front screen only repair service fee/deductible, Back glass only repair service fee/deductible, Front screen and Back glass repair service fee/deductible, Loss/theft coverage, Screen only breakdown / damage repair, Accidental damage repair or replacement, Mechanical and electrical failure, Unlimited Battery Replacement
How long is the promotional term on Specialized internet Gig and Premier Internet.
1 year.
What Router is needed to experience 2 Gig Speeds?
WIFI 7 Router