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This consumable keeps windshields clear and must be charged out on work orders whenever used.
What is windshield washer fluid
This approval is required before ordering restricted parts in ServiceOS
What is a DSSR Ticket
This document travels with a shipment and lists all the parts and quantities.
What is a packing slip
This is the status in ServiceOS a part should be in before a technician receives the part
What is picked
This is the specific "address" of a part in the parts department, usually consisting of a Row, Rack, and Shelf.
What is a Bin Location
This inspection needs to be completed before every shift.
What is forklift inspection
Parts teams are expected to complete 10% of what each week during the quarter.
What is a cycle count
This is the measured rate of fulfillment for all parts demand against available inventory, with a goal of 90% or higher.
What is Fill Rate
This is the term for parts that are reserved for a specific work order and not available for anyone else.
What are allocated parts
These items are sent back to Rivian to be remanufactured.
What is a Core part
This inspection needs to be completed on a weekly basis.
What is Hazardous waste inspection
This document is required for handling and storing hazardous materials like chemicals and batteries.
What is a Safety Data Sheet (SDS)
This planning approach forecasts parts demand by combining historical usage, seasonality, and upcoming campaigns or service actions.
What is demand forecasting
This simple rule says “oldest parts should be used first” so stock doesn’t expire.
What is FIFO
When a technician no longer needs a staged part, the parts team must perform this systematic reversal to put the item back into "Available" inventory.
What is Unpicking
These documents must be kept onsite for 3 years
What is Hazardous shipping paperwork
This is how the parts teams know what parts are compatible with the current vehicle.
To improve efficiency, the Parts Department should pre-pull parts for upcoming appointments at least this many days in advance
What is two days
This acronym represents the list of all compatible and approved serviceable parts for a specific vehicle VIN
What is an SBOM (Service Bill of Materials)
This inventory management logic uses an 8-week rolling average of consumption and current PDC stock levels to automatically trigger a replenishment order.
What is Servigistics
This is the specific number of days' supply a Service Center should keep on hand for its most frequently used components.
What is 10 day supply