Morning Huddle
The time that the morning huddle begins every day
7:45am
Number of operatories in our office
6
This type of appointment is scheduled when a patient calls in with a sever toothache/swelling
Limited exam
Emergency
A form that a patient needs to initial/sign before we are allowed to perform a procedure
Consent
The name of our lab technician
Iman
This term refers to a RED FLAG patient
CD RF
Used to take digital 3D imaging of a patients mouth
iTero
Scanner
The type of orthodontic treatment offered at Harmony Dentistry
Invisalign
The price we charge a patient for cancelling within 48 hours
$100
Protocol if a patient arrives 10 minutes LATE to their appointment
Reschedule OR cut down on treatment
The people that should have a print out of today's schedule
EVERYONE!
Used to make mouth rinse for patients
Hydrogen peroxide
Colgate mouth rinse
A patient coming in for a routine cleaning and exam is scheduled for this type of visit
Hygiene appointment
Prophy/recall
This is where you seat a patient when they are done with their appointment BUT still need to stop at the front desk
The lobby
This system helps track and organize patients who need to reschedule or who were unable to book their next visit
Recall binder
SPEAR patient base
A patient with pending ____ is flagged in the morning huddle
Treatment
Used to remove water or saliva from a patients mouth
Suction
The cost of fluoride for a patient with DeltaDental insurance OR membership
$50
A form that includes all of a patients health information
Medical History
Healthy History
This term describes a patient who has not been seen in the office for 18+ months
Inactive patient
This doctor goes over our production every day in the morning huddle
The equipment worn by dental staff to protect themselves and patients from infection
Gloves, mask, eye protection
For any/every delivery appointment, this must be checked in before the patient's appointment
When a patient has this type of insurance, they may have higher out-of-pocket costs because the office is not contracted with their plan.
Out-of-network insurance
Protocol if a patient refuses xrays
Proceed w/ cleaning, let doctor know in pre-huddle