xtraCHEF
EZ PAY BABY
Frequently Used Terms
Smörgåsbord
How Well Do You Know Your Co-Workers?!!??
100

What will xtraCHEF's name now be known as since being acquired by Toast?

xtraCHEF by Toast 
100

With Toast Easy Pay, over how many days does the customer pay for the upfront cost of Toast?

180 days

with toast easy pay you pay for the upfront cost of Toast as a daily percentage of sales over 180 days. Automated payment of 1.75%

100

This means the product is through Alpha & Beta testing and ready for any customer to use. 

GA- generally available 

100

T/F: Food Halls stalls/vendors under different entities may share a Toast backend 

False

100

This SA lived in Bermuda for 4 months. 

Molly Malloy

200
Which slack channel should you use for xtraCHEF support?

#ext-xtrachef

200

What percent of Toast losses are due to upfront cost?

15%

200

This is the early stages of testing, often 1-10 customers given direct feedback to our marketing team.

Alpha

200

Where can I find resources on self-service onboarding including a video demo of the customer checklist and onboarding workflow?

The Sales Hub

200

This SA has been to David Letterman's house. 

Connor Finn.

300

T/F: We will continue working with Toast partners offering a similar solution to xtraCHEF, like Marketman, Crafttable, Shogo, Cohesion. 

True 

300

T/F: Toast Easy Pay is facilitated through a 3rd party provider. 

False. 

Toast Easy pay is facilitated through Toast 

300

This is the middle phase between Alpha and GA. Here features are available to more customers, but testing is still underway.

Beta

300

This week a small group of customers received an email inviting them to purchase waitlisted hardware from the Toast Shop. If a customer has trouble purchasing hardware through the ship which slack channel should you reach out to?

#hw_limit_sales 

300

This SA used to be the mate on an ocean-going tugboat in Alaska. 

Hugh Neville. 

400

Name the 2 xtraCHEF products that are free to Toast customers.'

1. Sync 

2. xtraCASH

400

Name one of the reasons Toast is launching Easy Pay. 

1. Make Toast "easier to buy and easier to sell" by minimizing upfront costs

2. Cost is the primary cause of opps ghosting 

3. An alternative to out -% interest financing product

400

Often seen as "NPS", this is a widely used market research metric that typically takes the form of a single survey question asking respondents to rate the likelihood that they would recommend a company or product. 

Net Promoter Score 

400

Spot On recently released a new handheld product for food trucks. What is it called?

Sidekick

400

This SA has a 5 foot tall corn plant (that they are pretty proud of). 

Ryan Lerner

500

Name an enterprise xtraCHEF customer. 

DQ, TGIFridays, Longhorn Steakhouse, DQ, Applebees, Ruby Tuesday 

500

For reps that closed an Easy Pay deal in May, how much higher was total booked MRR vs. the combined region average? (3% buffer) 

17% higher 

500

This is a goal-setting framework for defining and tracking objectives and their outcomes. Managers/directors make these once a quarter. 

OKRs- Objectives and Key Results

500

Name one new Toast feature released this week (4)

-Payments workflow revamped UI

-OPT updates (new pre-auth workflow, item-level discounting, re-order form tab)

-POS dark mode beta Test 

-Toast virtual reality hardware catalog 

500

This SA fell on a pregnant pig at the age of 7, sending the Pig into earlier labor when she then delivered piglets. 

Paige Ripa

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