Enter Title

verbal communication

100

Which of the following is an example of "tone of voice" in verbal communication?

• A) The speed at which you speak
• B) The pitch and emotion behind your words
• C) The words you use
• D) The facial expressions you make

• B) The pitch and emotion behind your words

200

What type of language should be avoided in a professional setting?

• A) Clear and direct language
• B) Jargon or slang that the audience may not understand
• C) Respectful and inclusive language
• D) Polite language

• B) Jargon or slang that the audience may not understand

300

Which of the following is an effective strategy for managing misunderstandings in verbal communication?

A) Ignoring the issue and moving on

B) Clarifying your message and asking if the other person understands

C) Raising your voice to emphasize your point

D) Continuing to speak without checking for understanding

B) Clarifying your message and asking if the other person understands

400

Which of the following is an example of an effective opening line when starting a professional conversation?

• A) "Hey, what's up?"
• B) "I need your help with something important."
• C) "I don't know if this is important, but..."
• D) "Can you finish this task for me now?"

• B) "I need your help with something important."

500

Which of these is an important aspect of verbal communication when giving feedback to a colleague?

• A) Be vague to avoid hurting feelings
• B) Provide clear, constructive criticism
• C) Speak only about the person’s flaws
• D) Speak in an authoritative tone

• B) Provide clear, constructive criticism

non-verbal

100

What does crossed arms typically indicate in non-verbal communication?

- Defensive or closed-off body language

- not interested 

- angry at something 

200

true or false: is communication in the workplace all about talking?

False

300

What is the meaning of a "thumbs up" gesture in most Western cultures?

A) Disagreement

B) Approval or agreement

C) Indifference

D) Disrespect

B) Approval or agreement

400

What does maintaining eye contact during a conversation generally convey?

- confidence

- shows your listening

500

Which of the following is an example of non-verbal communication in the workplace? 

• A) A team member sending an email with a project update

• B) A manager nodding in agreement during a meeting

• C) Writing a report to share with clients

• D) Giving a presentation using a slideshow

B) A manager nodding in agreement during a meeting

random trivia

100

What months of the year have 28 days?

All of them!

200

What is the fastest land animal on Earth?

Cheetah

300

What does “www” stand for in a website browser?

world wide web

400

What is the longest river in the world?

The Nile

500

What organ does an octopus have three of?

heart

mixed communication

100

How can a person show empathy through non-verbal communication?

• A) By folding their arms when listening to a colleague
• B) By maintaining a friendly posture and facial expression
• C) By avoiding eye contact to show discomfort
• D) By speaking very loudly to make a point

B) By maintaining a friendly posture and facial expression

200

Which of these body language cues typically signals discomfort or anxiety in a workplace setting?

• A) Leaning forward and making eye contact
• B) Fidgeting, tapping feet, or avoiding eye contact
• C) Smiling and nodding
• D) Speaking confidently and with clarity

B) Fidgeting, tapping feet, or avoiding eye

300

Which of these gestures is considered a positive non-verbal cue in a meeting?

A) Pointing at someone while talking to them

B) Smiling and nodding to show understanding

C) Looking at your phone while the other person is talking

D) Yawning while listening to someone speak

B) Smiling and nodding to show understanding

400

What is the key difference between verbal and non-verbal communication?

Verbal communication uses words, while non-verbal communication uses gestures, body language, and tone

500

What is the key benefit of using both verbal and non-verbal communication together in the workplace?

A) It allows for greater flexibility in communication

B) It increases the chances of misunderstanding

C) It helps to reinforce the message being delivered

D) It makes the conversation more casual and informal

 

C) It helps to reinforce the message being delivered

random trivia

100

Which continent is the Sahara Desert located in?

Africa

200

What boxer is known as the Greatest of All Time?

Muhammad Ali

300

What is the largest country by land area in the world?

Russia

400

What term describes an ability to make food from sunlight?

photosynthesis

500

What fruit floats because 25% of its volume is air?

An apple