HR
These consist of your auto insurance, drivers license, state license, quizzes, etc.
What are renewables?
This is checked/verified on the 1st of each month
What is insurance eligibility?
This department is the newest dept on the zoho ticket portal.
What is the billing department?
A frequency change, requires which document?
What is a change order?
December 6th is the date for what upcoming event?
What is the KidsCare Houston Team Holiday party?
These dates Monday November 10th- Friday November 21st refer to what?
What is open enrollment?
ACTIVE enrollment: What is it?
48 hours is the timeframe required to submit these items.
What is the documentation timeline for evals and routine visits?
A ticket must be sent to this department if your current patient changes availability or address.
What is the staffing department? What is a restaff ticket?
If the patient is in this status, visits cannot be moved forward or completed during that timeframe.
What is a hold?
This holiday surpasses Halloween in annual consumer sales.
What is Christmas?
This is a free service that connects you with the best mental health and counseling services to fit your individual needs.
What is EAP (Employee Assistance Program)
This type of service cannot be billed for commercial patients.
What is telemedicine?
If a caregiver requests discharge, this type of documentation form is needed.
What is a discharge notification form?
If a patient has this specific medical diagnosis, it needs to be made primary regardless of insurance type.
What is Autism, F84.0?
This is how many pieces of candy the average house give to each trick-or-treater?
What is 2 pieces?
Expiration of your state license, driver’s license, CPR, annual quizzes, and annual competencies will result in what type of hold.
What is a compliance hold?
EVV: This is the max number of units to be billed in a daily visit.
What is 4 units?
This is a form NOT reported in KanTime, but should be reported via a ZOHO ticket to the QA department.
What is a incident report?
These forms are required to be submitted prior to your evaluation.
What are consent forms?
Bonus (Each 100 pts): How many forms are required for SOC? How many forms are required for RE?
During Halloween a whopping 35 million pounds of this type of candy is made every year—amounting to about 9 billion pieces.
What is candy corn?
The period of time 9/21/25 to 9/19/26 to determine eligibility productivity status.
What is the lookback period?
These 2 visits cannot be completed on the same date.
What is a RE and Routine visit?
If a new patient is not staffed within 48 hours, but is staffed within 2 weeks of the original email, a ticket is sent to this department.
What is a ticket to processing?
(Bonus: Ticket type: Non admits for no staff-staffed within 2 weeks).
This is a common error on the CONSENT and AGREEMENT form, and typically requires initials on only 1 part, not both.
What is financial responsibility?
This is the most popular Halloween candy in America.
What are Reese’s Peanut Butter Cups?