Operations
Reversing a transaction because information was incorrect, or funds were not received.
What is Transaction Recall
Selected to self-unlock or reset password
What is 'Forgot Credentials'
Validation time
What is 5-15 minutes
No longer required to open account
What are references
Types of cards
What are classic, gold and business infinite
SLA to process POS discrepancies
What is 15-21 business days
Account type that cannot be added
What is Line of Credit
How the team and member communicate
What is chat
System used for debit card
What is MultiLink
Access credit card transactions
What is KPRO
Head of Operations
Who is Michelle Hinds
Launch of JN LIVE update
What is November 4, 2023
App location
What are Google Play and Apple
Head of the Group
Who is Earl Jarrett
Cut of time for payment
What is 3 pm each business day?
RTGS
What is Real-Time Gross Settlement
Maximum to do ACH transfer
What is $1 million
Coming soon
What is Credit Card application
Customer service month
What is October
To report fraudulent transactions
What is dispute form
EOD
What is End of Day
1 year
What is transaction history
Able to use
Who are Jamaican citizens
Handles foreclosed properties and vehicles
What is Total Credit Services
JN LIVE reflection time
What is 24-48 hours