Find Me!
The Safety Officer here at the Student Healthcare Center
Who is Alberto Gonzaelz
These SHC employees are encouraged to look for opportunities to improve performance in their areas and to participate in Quality Improvement Studies
What is all SHC employees
This group of administrators is responsible for all areas of operation and performance of the SHC.
What is the Governing Body?
This is a document that gives information for handling chemicals and hazardous substances.
What is Safety Data Sheets (SDS)?
In preparation for the upcoming AAAHC survey, list two housekeeping items to keep in mind during the survey:
•Remember to wear your name badge at all times •Dress according to the SHC dress code •Do not eat or drink in work areas •Make sure any papers with student personal health information are securely filed/stored •Make sure a privacy screen is on your computer and lock your screen if you step away •Policies and Procedures can be found on SHC Connect,
List at least two Quality Improvement Projects currently underway at the SHC
Hand Hygiene, the Brooklyn Immunization Project and RN Express - STI Screening
A surveyor looks for this documentation that this occurred after an abnormal lab result.
What is provider review and patient notification?
To make sure that we keep a safe supply of medications and patient supplies, the NYU SHC checks our patient care areas monthly for
What are expired medications and supplies?
You are interested in doing a Quality Improvement Project . Your next step is to
speak to your supervisor and/or email Health.Quality@nyu.edu
This is a document which outlines what patients can expect from the SHC while they are a patient as well as what is expected of patients of SHC. This document is posted throughout the SHC as well as on the SHC website.
What is Patient Rights and Responsibilities?
You receive a call from the professor of a student asking to verify the student illness for which he was treated earlier in the day. You know that to divulge such information would be a breach of....
What is HIPAA?
Charts are reviewed for quality of care and documentation either in a discussion or using a template; the main goal of this activity is to improve the quality of care and safety of an organization and is mandated by AAAHC for accreditation.
What is Peer Review?
During the AAAHC survey, you are approached by the surveyor and do not know the answer to her question. What do you do?
What is remain calm and tell the surveyor where the information can be found or who would know the answer to her question.
A patient is seeing one of the providers in your area and you realize that he is having difficulty understanding his discharge instructions. There are no SHC staff members that are able to speak Armenian.You know that the SHC has a telephone translation service available (Language Line). Where is this information?
What is in PNC References or SHC Connect Policy & Procedure A1.36 - Translational Services?
The student who wants a flu shot doesn’t say he’s allergic to eggs, and the first nurse forgets to ask – but a second nurse does. Just before she injects the student, her question heads off a potentially fatal allergic reaction. This type of event is known as...
What is Near-miss incident/event?
This document defines what services we provide, to whom, and where.
What is the Scope of Services policy? It can also be found on our website.
Surveyors want to see that policies are not only current, but this
What is implemented in practice?
A surveyor looks for documentation of this when a patient is sent to the Emergency Department
What is disposition and handoff?