Ticketing
006
What is the first 3 numbers of Delta Ticket stock?
The date when Delta Air Lines was founded
What is March 2, 1925? (as Huff Daland Dusters Inc, in Macon, GA)
A Customer is allergic to Peanuts.
What is PNUT?
If this number changes regardless of the time, I qualify for a full refund
What is a flight number change?
CV
What is Checked in Virtually?
What is 5 eligible eCredits?
The name of Delta Air Lines founder
Who is C.E. Woolman?
This Special Remark must be added when assigning bulkhead seats
What is "Pax may be relocated for psgr w/services animal/fused leg/WCOB/Personal care attendant/companion/safety assistant who must sit next to them"?
If a problem with a flight happens within 72 hours it is called "___".
What is an IROP?
OU
What is a complimentary upgrade to first class?
You can book flights as far out as "____" days.
What is 331 days?
The year Delta Air Lines purchased Pan Am's transatlantic routes
What is 1991?
A Customer with an unknown disability is requesting a seat accommodation.
What is a DSSR?
I can't believe that my flight has been cancelled for 2 months and my travel agent didn't tell me!
What is a Schedule Change?
WX
What is Weather?
The 2 letter code for the top four credit cards.
What is/are: AX (American Express)
VI (Visa) CA (Mastercard)
DS (Discover Card)
The year Delta Air Lines acquired Northwest Airlines
What is 2008?
Each Delta station has a person who administers Delta's disabilities regulations.
What is a Complaint Resolution Official or CRO?
I can get a refund because of my schedule change "___" hours for Domestic/ "___" hours for International
What is: 3 Hrs for Domestic and 6 Hrs for International
WCHS
What is: Wheelchair requested- Customer cannot ascend/descend stairs and steps?
When upgrading with a Certificate, these countries require us to collect a Premium Cabin Travel Tax (formerly known as Luxury tax).
What is Egypt, France, Ghana, Honduras, Hong Kong, India, Philippines, Senegal and United Kingdom?
The year Delta Air Lines launched it's first Frequent Flyer Program
What is 1981?
*it became the SkyMiles program in 1995
Meet and Assist are only guaranteed if you also have "___" or "___" disabilities in your PNR.
What is DEAF or BLND?
"I am able to rebook you on an American Airlines flight that leaves at 3:30pm"
What is a controllable Delta IROP?
DPNA
What is Disabled Passenger Needing Assistance?