How many phases are there in the Aggression Escalation Continuum?
What is four?
Members of the team need to know that all staff are PREPARED and WILLING to ASSIST at ?
What is ALL TIMES to manage crisis situations?
When debriefing with the client you must consider what?
What is the functioning level of the client?
Rushing in during a volatile situation may cause?
What is an escalation in the situation?
What acronym should staff utilize until police arrive?
What is the RESPOND acronym?
By identifying the person’s individualized phases, staff are better equipped to?
What is help the person de-escalate early
With regular practice comes?
What is proficiency?
When debriefing with staff these four areas need to be discussed: System Issues, Venting feelings, Strategies, and?
What is coping?
The only time staff should physically intervene is when there is?
What is a clear and imminent risk that a client will cause harm to him or herself or others?
What does the R stand for in RESPOND?
What is relationship management?
How many domains are in each Aggression Escalation Continuum Phase?
What is 3
During an incident it is important to identify who will be the?
What is Team Leader?
Even with the best intent debriefing can be seen as?
What is negative or judgmental?
Before going hands on we must consider?
What is other less intrusive options?
It is important for staff to assess the intent behind the?
What is action?
Heart rate and breathing are an example of what domain?
What is PHYSIOLOGICAL?
After an incident it is important to check on the emotional and physical wellbeing of the staff and patient and then?
What is implement the debriefing process according to your agencies policies
In the Participant Manual, on what page number will you find a list of questions that may assist you in debriefing with staff?
What is 77?
It is important to make sure you are managing your?
What is own emotions and behavior?
The P in RESPOND stands for?
What is protective position and proximity?
What are the four stages of the Aggression Escalation Continuum?
What is: Subtle, Escalating, Imminent, and Psychical Aggression?
You will do this BEFORE a crisis
What is identify what role each team member will take if the crisis occurs?
What is an example of the wrong question to ask when debriefing with a staff?
What is If you had to go through this situation again, what would you do differently?
Clients will often feed off of your?
What is energy?
Negotiate, never say............ ?
What is no?