Who Does What?
The Answer is a Number
Jargon
Institutional Knowledge
What Would Harkins Do?
100

The department that provides award letters and discusses loan eligibility

Financial Aid

100

Admissions documents are valid and can be accepted for up to ____ days

365

100

A structured informational interview intended to decide if a prospective student's educational needs, career goals, and motivation align with TCSPP's philosophy, educational model, and program offerings

Consultation

100

An international student is defined as someone who is not a U.S. citizen/permanent resident of the U.S. and would require a ___ to study

Visa

100

I am working with a student outside of my vertical and can't recall what to do after they become Reviewable. What resource do I use?

Cheat Sheet

200

The department/person who reviews and awards scholarships

DoA / Leadership

200

The time it takes for a FAFSA to be received by Financial Aid

48-72 hours

200

SAL

Student At Large

200

Discussion posts are due on ____ and assignments are due on ____

Wednesday, Sunday

200

I received a stealth application 2 days ago and I have not been able to contact the student yet. What do I do?

Ask leadership for a second voice

300

The department that processes/applies special tuition rates

Operations

300

Faculty have ___ hours to make a final admissions decision

48 hours

300

MAPPS

Motivation, Admissibility, Program, Payment, Start

300

True or false: TCSPP is able to conduct internal transcript evaluations for select countries

True

300

One of my students emailed me her essay and resume instead of uploading into the application portal. What would I do next?

Save (Last name, First name_Document type) and attach in Salesforce

400

A student seeking transfer credit needs to submit what documentation to what department?

Course petition, syllabus, transcript

Registrar

400

The number of days until Census is run/start concludes

10

400

When a student in Future Start Deposited (FSD) status is withdrawn

Melt 

400

Students are responsible for ___% tuition if they choose to withdraw during Week 2 of the term

50%

400

I am on Introduction Call #4 and my student emails me back. How do I log that activity?

Copy and paste the content of the email into the Comments section of Introduction Call #4. Mark as "Contacted". Set a follow up.


500

A student formerly in the M.A. Forensic Psychology: Non-Licensure program has been withdrawn for 360 days. He wants to rejoin TCSPP's M.A. Forensic Psychology: Licensure Track. Who helps him?

Admissions

500

For admission contingencies other than proof of the qualifying degree, students have ___ terms to submit documentation

3

500

NFFO (and what does it mean?)

Non-Federal Financing Only
500

A student may be eligible to receive transfer credit for a course that has __% overlap and is no more than __ calendar years old

80%, 7 years

500

I'm reviewing/scoring an applicant that has applied to a program with course pre-requisites. What would I do?

Highlight course pre-reqs on transcript

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