of the following which one is the correct format dateline for a business letter?
Aug. 20, 2012
Aug. 20 2012
August, 20, 2012
August 20, 2012
8/20/2012
August 20, 2012
How should you fold an invoice that will be placed in a window envelope?
Use an accordion fold
Proofreading involves checking a document for spelling and format errors, as well as checking the document for ____.
grammatical errors
If you want an item delivered as soon as it reaches the recipient's post office, use ____
special delivery
A reference book that provides up-to-date information on both prescription and nonprescription drugs is ____.
the Physician's Desk Reference
The steps in processing mail involve sorting, recording, annotating, and ____
distributing
Envelopes used to send documents or items that may otherwise be damaged in the mail are ____.
padded envelopes
Which of the following envelopes is most easily read by an OCR system?
A computer-printed envelope using the default font
A reference book that gives definitions of general words as well as how to spell, divide, and pronounce words is ____
a dictionary
The body of the letter should ____.
begin two lines below the subject line
Formatting, data, and ____ errors can occur when you are preparing a document.
mechanical
Which mail delivery service requires the postal carrier to obtain a signature when the item is delivered?
Certified mail
Formal business stationery on which the doctor's name and address are printed at the top is ____.
letterhead
Notations include information such as the number of enclosures that are included with the letter and ____.
the names of other people who will receive copies of the letter
Most medical offices consider the -------------------- too informal for business use.
simplified style
In general writing, use numerals when the number is ____ or greater.
11
First-class mail must weigh ____ or less.
11 ounces
the following mail delivery is used for sending an item that is valuable or irreplaceable because it provides security for the item?
Registered mail
Regular mail service includes first-class, Parcel Post, Priority, and ____ mail.
Express
The first step in processing incoming mail is to _____ it.
sort
characteristic of mixed punctuation is ____
a colon after Attention in the attention line
The impression or pattern that can be seen when paper is held up to the light is called a ____.
watermark
Formatting errors include errors in ____.
indenting, line length, or line spacing
indenting, line length, or line spacing
punctuation
The complimentary closing is ____.
placed two lines below the last line of the body