AMS Staff
The Arizona Intake Supervisor
Who is Jason Walsh-Ross
This tab has all the relevant paperwork on a patient's account.
What is the Documents Tab?
Avanos is now the preferred provider of this essential supply.
What are G Tubes?
This state Medicaid program utilizes the AHCCCS Access Form.
What is Mercy Care?
Every member of AMS is listed here, sorted by department.
What is the AMS Directory?
The former Patient Support Assistant Manager
Who is Michael Threadgill
This note automatically appears, and must be read before you can work on an account.
What is an Acknowledgement Note?
This manufacturer's recall caused major formula shortages nationwide in 2022.
Who is Abbott Nutrition?
This commercial insurance is notorious for it's long phone queues and difficult PAR follow up.
What is BCBS?
You can find the CRX Policing & User 1 guide on this Knowledgebase article.
What is the Change Order Team Standard Operating Procedures?
They oversee the Collections Team for all of AMS.
The assigned Recurring PCRs UserID can be found in this Extended Info field.
What is User 1?
These pumps are calibrated especially for breastmilk.
What are Orange Infinity Pumps?
This payor will not allow patient assistance orders without approval from an AMS Director or above.
What is United Healthcare?
This Knowledgebase article includes the phone number for all AMS On-Call technicians.
What is Distribution Warehouse Locations?
Who is Stacie Coleman
This template feature can be set to Daily, Weekly, Monthly, or Once.
What is the Schedule?
What is AMT G Jet?
This Colorado referral source refuses to provide refills on their prescriptions, and requires close coordination between the CRX, Sales, and Patient Access teams to process.
Who is Briargate?
This Knowledgebase index aimed at Supervisors & Managers includes feedback training, time management courses, structured interview guides, and more.
What is the Leadership Corner?
This duo is responsible for keeping Brightree Inventory up to date.
Who are Kasey Bennett & Jessica Snyder?
The Financial Tab organizes billing and payment information by this number.
What is the Invoice number?
This enteral product is available one time only, only by patient request, and only after we submit for PAR.
What is a Benik Belt?
This state Medicaid program requires no PAR for any DME code....ever.
What is Idaho Medicaid?
You can perform an oral Nestle Conversion using the information found on this Knowledgebase article, which includes conversion factors, Item IDs, and nutritional comparison.
What is the Nestle Conversion Crosswalk - Oral?