What is a laptop chassis?
Definition: The outer shell that holds all laptop parts together.
Test Focus: Lightweight, compact, and limits upgrade options.
What is a battery pack in a laptop?
Definition: Rechargeable power source inside the laptop.
Test Focus: Usually lithium-ion and should never be punctured or overheated.
What is a USB-C port?
Definition: Small, reversible connector used on new laptops.
Test Focus: Supports power, video, and data through one cable.
What is an LCD display?
Definition: Common laptop screen type using a separate backlight.
Test Focus: Recognize that LCD requires a light source unlike OLED.
What is virtual meeting etiquette?
Definition: Join on time with camera on and mic muted when not speaking.
Test Focus: Tied to CompTIA’s operational procedures and professional communication standards.
What is a keyboard assembly in a laptop?
Definition: Built-in input device combining keys and touchpad.
Test Focus: Replaceable as a single module on most models.
What is an AC adapter or power brick?
Definition: Converts wall power for laptop use.
Test Focus: Converts AC to DC for system operation.
What is an HDMI port used for in laptops?
Definition: Connects laptops to external monitors or projectors.
Test Focus: Carries both audio and video signals digitally.
What is an LED backlight?
Definition: Lighting source for LCD screens.
Test Focus: Provides brightness and uses less power than older CCFL lights.
What is a quiet workspace?
Definition: A space with minimal noise and distractions.
Test Focus: Supports professional focus during remote work or online learning.
What is a touchpad?
Definition: Flat surface that moves the mouse pointer.
Test Focus: A built-in pointing device using capacitive sensors.
What is a DC jack on a laptop?
Definition: Round port that receives power from the adapter.
Test Focus: Common point of failure requiring board-level repair.
What is a Thunderbolt port?
Definition: High-speed port used for displays and storage.
Test Focus: Uses the USB-C shape but supports faster transfer rates.
What is an inverter used for in laptop displays?
Definition: Converts DC power into AC for older CCFL screens.
Test Focus: Needed only on older LCD models.
What is appropriate chat feature use in virtual meetings?
Definition: Typing questions and comments respectfully in group calls.
Test Focus: Linked to clear written communication for remote support roles.
What is a display assembly?
Definition: Top half of a laptop that includes the LCD screen, hinges, and webcam.
Test Focus: Contains both the display and Wi-Fi antenna connections.
What is sleep mode?
Definition: Low-power state that pauses work in memory.
Test Focus: Data remains stored in RAM until wake.
What are Wi-Fi antenna cables in a laptop?
Definition: Thin wires routed through the display assembly.
Test Focus: Connect the wireless card to antennas in the screen bezel.
What is a digitizer?
Definition: Touch layer that detects pen or finger input.
Test Focus: Converts analog touch into digital signals.
What is preparedness for remote work or class?
Definition: Logging in early and testing audio and video before meetings.
Test Focus: Equivalent to equipment verification before starting a job.
What is a system board in a laptop?
Definition: The main circuit board of a laptop.
Test Focus: Uses integrated CPU and GPU to save space.
What is hibernation mode on a laptop?
Definition: Saves your session to disk before powering off.
Test Focus: Uses no power and restores exactly where you left off.
What is a Bluetooth module?
Definition: Enables short-range wireless connections.
Test Focus: Personal area network technology operating within ~10 meters.
What is a webcam in a laptop?
Definition: Built-in camera above the display.
Test Focus: Interfaces through USB and may require drivers.
What is documentation and note-taking in IT support?
Definition: Keeping accurate records during class or support calls.
Test Focus: Good documentation leads to better troubleshooting and service quality.