Reporting
Best Practices
Revenue 101
100

What report comes out on a daily basis thats can be used in every department? How far out does this report look?

Global Daily Detail (GDD for short)

365 days

100

What lines need to match when updating a forecast in FDC?

Block and Forecast

100

What is an SRP?

Special Rate Plan - where all group information lives, including inventory, rates, deposit policies, active dates and cancellation policies

200

What weekly and monthly reporting is utilized to measure hotel performance vs our Competitors in the market.

STAR

200

What report can be utilized when contracting a group block?

The inventory grid

200

How do you calculate RevPAR

Revenue / Hotel Capacity

ADR * OCC %


300

What was our RPI change performance for Saturday? And, was it attributed to OCC or ADR?

-1.6% in RPI, attritubted to ADR remaining flat YoY while the Comp Set saw growth.

300

What does the following coding in FDC for MAR mean? 94397

4 night min LOS at $397

300

In the screenshots in your handouts. Why is advance purchase cheaper on Expedia and our website?

On 12/7 Hilton as an enterprise moved to fee inclusive pricing in the US. Therefore the prices shown to guests now include destination charge.

400

A group is requesting an additional 50 rooms on Thursday May 16, the group rate is $299. What information on the report can you use to make a decision to offer additional rooms? What decision would you make?

Our current OTB (on the books) ADR, OTB vs same time last year (STLY), GRO forecast, transient pricing, fair market share (past performance)

400

A group is requesting 10 additional Skyline Double rooms for Fri 5/3. Should we accommodate the request?

No, while we have 96 Skyline Doubles available we are -173 on the House as a whole.

400

What does TGCC, GRC, SPOR & SPORT

TGCC: Total Group Catering Contribution

GRC: Group Room Contribution

SPOR: Spend per Occupied Room

SPORT: Spend per Occupied Room Transient 

M
e
n
u