Product Descriptions
Traditional shortbread crust, filled with a raspberry jam, along with an almond cream, then topped with powdered sugar and slivered almonds. What am I?
The Bakewell Tart
Laura's Cookie (Small)
6966
Killer Brownies
Killer Brownie Distributing
When should you clock in?
Only early if requested by a supervisor/manager, otherwise, when you are scheduled to do so.
We get Ciabatta Wednesday-Sunday.
False! We get Ciabatta Thursday-Sunday.
Pecan shortbread cookie, topped with Servatti icing and seasonal sanding sugar. What am I?
Thumbprint Cookies
OG Killer Brownie
6573
Spritz
Servatii
When is it appropriate to use your cell phone?
Breaks/lunches, when approved by supervisor/manager.
We have several guaranteed nut-free items.
False! We may have nut-free items, but we can not guarantee that the item has not touched or come in contact with a nut-containing product.
Mild sourdough, baked longer to caramelize the crust. Design dusted on the top with flour.
Signature Round
Sourdough
8085
Creme Brulee
Ghyslain
Why should there always be at least 1 person on the counter?
If there is no one on the counter that is ready to wait on a customer, then the customer will walk away and we lose a sale.
You should answer a call, even if it says "Parked Call"
True! We don't want calls to be ignored because "someone else was taking it"
The only Killer Brownie that does not contain caramel.
German Chocolate Killer Brownie
Ciabatta
8332
Chocolate Chip Cookies
Wash. Square Bakery Production
Name three instances when you should change gloves.
Touching face/hair, handling money, before handling gluten-free items, etc.
When answering a call, you should say "Oakwood Bakery, how can I help you?"
False! You should always say your name.
This pastry includes a mix of pastry and whipped cream, stuffed inside of a light pastry dough, topped with chocolate.
Eclair
Half-Loaf Raisin Walnut
8316
Chocolate Mousse Cup
Pastry Shop
How should you call off/request off?
Call Jessica/call the store and ask for leader and phone numbers of associates that are off/call/text Preston
We have a bread that uses local grown grain.
True! Turkey Red Wheat.