Front of House
This is the person who clears dirty dishes at a restaurant and cleans the tables when guests are done eating.
Who is a busser?
This is the person who takes care of luggage after a guest checks in.
Who is the bell attendant or hotel attendant?
People use alarms, clocks, watches, or schedules to help manage this.
What is time?
When helping an upset guest or customer, if they are not listening or trying to fight, this is the person you need to get.
Who is your supervisor or manager?
This soapy stick helps stop sweaty pits, a must in any crowded workplace like a hot kitchen.
What is deodorant?
This is the person who assists servers and maintains cleanliness during a banquet service.
Who is a runner?
This is the person who welcomes guests, verifies reservations, checks in and out, and handles complaints and requests.
Who is the front desk attendant or host?
This means you don't give up, believe in yourself, and don't feel bad when you ask for help.
What is a positive mindset?
This is the typical length of a "short break" at most workplaces.
What is 15 minutes?
Folks who keep their faces fuzzy may need to wear one of these when cooking for guests.
What is a beardnet?
These are the people who take orders, bring food, refill drinks, and ensure guests are having a good meal.
Who are the waitstaff?
This is the person who oversees setup and breakdown after the most important meal of the day.
Who is the breakfast attendant?
This is when people exchange information, thoughts, and feelings, typically through speaking/signing, watching, listening, or reading.
What is communication?
This style of attire is probably too fancy for most jobs, but may be appropriate for a job interview.
These bony body parts can hide dirt and germs that can get on food. Clip them often to avoid contamination!
What are fingernails?
This is the first person restaurant guests meet who greets and seats them when they arrive.
Who is the host?
This is the person who cleans up after guests check out and keeps common spaces neat and tidy.
Who is a guestroom attendant?
This is what a person who is ready and willing to engage in a difficult activity has.
What is initiative?
Lighter than a T, this article of clothing is typically worn in kitchens to prevent sweating and overheating.
What is an undershirt?
This is what you do before and after handling any food, especially raw food, or when changing tasks.
What is washing hands?
This is the person who helps plan a banquet and oversees banquet staff.
What is a banquet manager?
This is the person who deals with special requests at very fancy hotels.
What is a concierge?
This means a person wants to gain new knowledge and skills so they can continue to grow.
What is willing to learn / growth mindset?
These comfy clothes are typically not appropriate work attire, no matter how casual the dress code.
What are pajamas?
This is when fluids or germs from food accidentally gets on tools or other foods, which could cause sickness.
What is cross-contamination?