What is the policy for people to call in for their shift?
Person needs to call 1 hour before shift
What is the shelf life for chicken sandwhiches?
1 hour
Once a month or when needed
Between $300 and $400
How many ice bags fit in one ice merchandiser?
About 96 bags
When do employees need an accomadation?
When the employee can't perform basic duties due to an injury or medical condition.
How many customer service positions do we have?
4 (pastry, fudge, jerky, and TRU)
What does hospitality mean in gifts?
Customer service. (Helping customers, passing out stickers, greeting customers, etc)
What is our refund/exchange policy?
No longer do refunds but exchanges on same items (different size/color)
How often do the pressure washers come?
Once a month
How many shifts does someone have to miss to be put on LOA?
5 consecutive shifts
Name our current top 10 items
1. Chips
2. Fudge dates
3. Italian hoagies
4. Blueberry Scones
5. Sandwich builds
6. Brisket propping
7. Lil Sauce cups
8.Banana Storage
9. Warmer drawer
10. Oven Guidance
How many cooler doors do we have?
27 doors
How long can customers stay on the property?
While shopping. Other than that, no over night parking
What is the name of the brand we use for our outside trash cans and trash hoppers?
Rubbermaid
What is our training process?
Tell, show, do, review, make adjustments follow through
What is the SOP for cleaning floors?
Sweep, Deck scrub (1st and 3rd), and floor machine (2nd)
What is the pricing for items to put security tags on?
$69.99 and above
How many regionals does the company have?
4 (Jeff, Richard, James, and Josh)
How many grades of gas do we provide?
7 grades
Who is the director of HR?
What is the lifespan of sliced tomatoes?
24 hours
Who at corporate approves all sampling?
Crystal Nguyen
What are issues could cause "EOD" fail?
Open register, hung transaction, fuel sales
Who is our district manager for this department?
Stephan Chastain