A strong feeling of annoyance, displeasure or hostility
What is Anger?
The key part of conflict resolution.
What is communication?
A formulated sentence that focuses on feelings or beliefs of the speaker rather than angry thoughts and blaming.
What is I-Statements?
Repetitive thinking or dwelling on negative feelings, distress and their causes and consequences.
What is rumination?
Assign responsibility for a fault or wrong.
What is blame?
What is secondary emotions?
The practice of preparing to listen, observing what verbal and non-verbal messages are being sent. and then providing appropriate feedback for the sake of showing attentiveness to the message being presented.
Active Listening
The quality of being thankful, recognizing and acknowledging the good things that happen, resulting in a state of appreciation.
What is gratitude?
The number given to the amount of thoughts the average brain has in a day.
70,000
A reply in which is solution-oriented and seeks improvement to the situation.
What is responding?
Six of these basic human feelings shared by everyone across cultures.
What is primary emotions?
Hearing someone or something without putting 100% of your attention into the engagement.
What is Passive Hearing?
Being fully aware of whatever is happening in the present moment, here and now, without filters or judgements.
What is Mindfulness?
A result or effect of actions that were harmful or impacted others negatively.
What is consequence?
A reply in which is defensive, immediate & mindless, lacks any thought or analysis.
What is reacting?
A feeling of worry or unhappiness that you have because you have done something wrong, such as causing harm to another person.
What is guilt?
Make a deal between different parties where each party gives up part of their demand.
What is compromise?
The ability to sense other people's emotions, coupled with the ability to imagine what someone else might be thinking or feeling.
What is empathy?
Irrational, inflated thoughts or beliefs that distort a person’s perception of reality, usually in a negative way.
What is Negative thinking traps
Requirements of all humans for survival and normal mental and physical health, transcending culture, historical era, age, gender and seriocomical status. The cause of much discomfort when not received.
What is (Human) Needs?
Safety/Survival, Critical Awareness, Action & Communication.
What is the 4 functions of Emotions?
To work with someone else to come to a mutual and respectful agreement or resolution.
What is collaborate?
A word or short statement that is repeated over and over throughout a duration of time. A constant reminder that shifts our awareness and intention away from distress toward contentment.
What is a mantra?
A person makes a conclusion based on a single incident or single piece of evidence.
What is overgeneralization?
What is diffuse?