This long-term plan shows a company's main goals. What is it called?
Strategy
A person who leads a group and influences others - who is this?
Leader
Revenue minus costs - what is this?
Profit
A sequence of steps that creates a product or service - what is this?
Business process
A rule that says 20% of efforts give 80% of results - what is it called?
Pareto (80/20)
What tool helps you see a company's strengths, weaknesses, opportunities, and threats?
SWOT analysis
A style where the boss makes all decisions alone and doesn't ask the team - what is it?
Autocratic
Costs that do not change when production volume changes (rent, salaries) - what are they?
Fixed costs
An inventory method where materials are delivered exactly when they are needed - what is it called?
JIT (just-in-time)
In the sequence 2, 6, 12, 20, 30 - each number goes up by 4, 6, 8, 10. What is the next number?
42 (next difference is 12)
A company chooses: compete with low prices or with a unique product. This is a choice of what?
Competitive strategy
In Tuckman's model, the second stage of team development when everyone starts arguing - what is it?
Storming
The point where revenue covers all costs, but profit is still zero - what is it called?
Break-even point
A chart where tasks are shown on a timeline - whose chart is this?
Gantt chart
A word starting with "E" that means both "getting results" and "doing things the right way" — what is it?
Effectiveness or efficiency
When money and people are shared between projects based on their importance - this is management of what?
Resources
Power that comes not from a position, but from personal charm and trust - what type is it?
Charismatic
A ratio calculated as "profit ÷ assets" - what is this?
ROA (return on assets)
An approach that requires constant improvement through the "Plan — Do — Check — Act" cycle — what is it?
Kaizen (or continuous improvement)
You have 3 projects (payback: 1 year, 2 years, 3 years). Pick two that fit within 2.5 years. Which ones?
First and second
A strategy that is born not in the boss's office, but from employees' actions on the ground - what is it called?
Emergent strategy (or bottom-up)
In a close team, people stop criticizing ideas just to keep peace. This problem is called ...?
Groupthink
When a small increase in sales gives a big increase in profit because fixed costs don't grow - what effect is this?
Operating leverage
A metric that counts how many mistakes happen per million operations — what is it?
DPMO
If 10 people each shake hands with every other person exactly once, how many handshakes are there? (hint: each person shakes 9 others, but divide by 2)
45